Gift Iroh
'Human Resource Manager
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About
I am a Result Driven and dedicated communication professional with years of experience in Human Resource Administration, Communication and Customer Service. I am dedicated to meeting company goals by utilizing consistent and organized practices.
I am skilled in working under pressure and adapting to new situations and challenges. My managerial and communications skills contributed to achieving the goals and objectives of my present and previous employers.
I hold a Bachelor of Science Degree from the Nnamdi Azikiwe University, Awka
Experience
LENOX AND BLAIR REAL ESTATES LIMITED December 2022 till present
Responsibility: Human Resource Manager
- Manage and oversee the Human Resources and administrative department of the organization and their various functions
- Effectively liaise between senior management and employees to maintain and improve company-employee relations.
- Manage the research, recruiting, staffing, on-boarding, and training of new company hires according to the needs of department managers and company budget.
- Ensure complete compliance of company directives, regulatory concerns, and health and safety protocols.
- Administration of payroll, company benefits packages, corporate events, and teambuilding meetings and outings.
- Create and implement a 360-degree feedback system to aid in the staff appraisal system and also aid in effective employee growth.
Responsibility: Human Resource/ Document Control Executive
- Develop and implement HR policies and procedures to ensure compliance with federal and state regulations.
- Manage employee relations issues, including investigations and conflict resolution.
- Conduct new employee onboarding and provide training to ensure compliance with company policies and procedures.
- Maintain accurate employee records and ensure data privacy and security.
- Coordinate and manage the recruitment and selection process, including job postings, resume screening, interviewing, and hiring.
- Manage the document control process, including the creation, revision, and distribution of controlled documents.
- Ensure the accuracy and completeness of all controlled documents and records.
- Develop and implement document control policies and procedures to ensure compliance with regulatory requirements.
- Maintain the document control database and ensure that all employees have appropriate access levels.
- Conduct periodic audits of controlled documents and records to ensure compliance with internal policies and regulatory requirements.
Responsibility: Administrative Officer/Procurement Officer
- Established workflow processes to increase productivity like recruitment management, new employee onboarding, incident reports amongst others.
- Trained employees regularly in company policy and procedures.
- Managed office inventory, stocked office supplies, and ordered new supplies as needed.
- Managed a customer relationship database and communicated regularly corporate objectives across departments
- Developed and implemented procurement strategies that align with business objectives and drive cost savings.
- Oversee the procurement function, including negotiating contracts, managing supplier relationships, and ensuring compliance with procurement policies and regulations.
- Build and maintain relationships with key stakeholders, including suppliers, employees, and senior leaders.
Key Responsibility: Customer Relationship Officer
- As a Customer Relationship Officer, I helped open new markets of high network clients for our educational products in the first six months. Working with Poise sharpened my skill -set with the Customer Relations Management System (CRM)
Key Responsibility: Executive Assistant to the MD/Client Relationship Officer
- Managed the daily schedule and calendar of the Managing Director, including coordinating and scheduling appointments, meetings, and travel arrangements.
- Screened and prioritized phone calls, emails, and correspondence on behalf of the Managing Director, and provided timely responses to urgent inquiries.
- Prepared and proofread reports, presentations, and other documents for the Managing Director, ensuring accuracy and attention to detail.
- Provide an efficient and responsive administrative, organizational, and logistical service to the Managing Director, helping him to manage and prioritize his time.
Key Responsibility: Class Teacher
As a class teacher and English instructor for the junior secondary class, I helped the students improve in their spoken and written English in the JSS Class, this reflected in their high Performance in their Exams.
Nnamdi Azikiwe University UnizikFM: Jun. 2008 – Jun. 2009
Key Responsibility: Presenter
- Anchored a Youth Radio weekly Programme.
Key Responsibility: Co-Presenter
- Worked as an Intern, anchored and produced a radio Program covering three eastern states of Anambra, Enugu, and Delta.
Key Responsibility: Intern/Trainee
- Worked as an Intern, anchored and Co-produced a TV programme, “Good morning Delta”. I also anchored a radio programme
Education
- Poise Graduate Finishing School Sept. 2012 – Apr. 2013
- NnamdiAzikiwe University, Awka, Nigeria Jun. 2006 – Jul. 2010
Degree Thesis: Enhancing Corporate Image through Public Relations, “A case study of Etisalat, Nigeria” (Second Class Honours)
- West African School Certificate Examination; July 2006
