Gloria Attah

A graduate of Computer Science with good interpersonal and communication skills. Proficiency in Computer operations (MS Word, Excel, PowerPoint, Outlook, among others). Ability to work effectively with people from diverse backgrounds and cultures. Skilled in report writing. Gender oriented and diversity awareness. Good with product design.

Receptionist - Checkers Suites and Apartments

(2023-04 - 2024-01)

• Registered guests and provided them with information about the hotel and the local area.
• Handled room reservations, check-in and check-out procedures, and payments.
• Created invoices and maintained guest records.
• Handled customer complaints or dealt with special requests from guests.
• Coordinated with housekeeping to ensure rooms are clean and ready for guests.
• Processed payments for room charges, meals, and additional services.
• Performed administrative tasks, such as managing post and deliveries for guests.

Loan Officer - Mutual Trust MFB

(2024-04 - 2025-02)

• Processed High Value Loans – Successfully assessed and approved loans and ensured compliance with banking regulations.
• Optimized Loan Processing Time – Streamlined application procedures, reducing processing time, enhanced efficiency and customer satisfaction.
• Improved Risk Management – Implemented stricter risk evaluation measures, reduced default rates.
• Enhanced Client Relations – Provided clear loan guidance, leading to an increase in customer retention and positive feedback.
• Strengthened Compliance – Ensured 100% adherence to Central Bank regulations and internal policies, minimized regulatory risks.
• Boosted Loan Recovery – Developed proactive follow-up strategies, improved loan repayment rates.
• Expanded Portfolio – Contributed to an increase in loan disbursements and supported business growth.

Chef - Bricks Point Hotel Damaturu, Yobe state - Damaturu, Yobe state

(2025-03 - 2026-01)

• Developed a seasonal menu (pastry) that boosted customer satisfaction.
• Improved kitchen efficiency through effective task delegation and training.

Higher National Diploma (HND) - Computer Science - Federal Polytechnic, Damaturu-Yobe state (2021)

National Diploma (ND) - Computer Science - Federal Polytechnic, Damaturu-Yobe state (2019)

Senior Secondary School Certificate (O' level) - JDC International College Karu, Nasarawa state (2015)

First School Leaving Certificate - Yobe Scholars Academic, Damaturu, Yobe state (2009)