Gloria Austin

Data and Operations Analyst with 2 years in a formal analyst role, building on more than 3 years of self-directed practice in SQL, Power BI and Python. Experienced in turning customer, sales, marketing and operational data into dashboards and KPI reporting that support clear, data-driven decisions.

Data Analyst (Data and Operations Analyst) - Dylte Beauty And Wellness Company - Remote, Part-time, Lagos

(2024)

• Worked as data analyst on the team, analyzing sales, customer, marketing and operational data using statistical methods to identify trends, performance gaps and opportunities for business improvement.
• Built and maintained Power BI dashboards and KPI reporting systems to improve visibility into business and marketing performance.
• Developed recurring reporting frameworks that translated business activities into measurable KPIs and actionable customer insights for leadership.
• Analyzed operational workflows to identify bottlenecks and recommend improvements to business processes and efficiency.

Brand Communications Associate (NYSC) - Otsuka Nutraceutical Nigeria Limited - Lagos, Nigeria

(2025 - 2026)

• Monitored brand activities and prepared weekly performance reports to track consumer engagement initiatives and support data-driven performance evaluation.
• Supported Pocari Sweat brand awareness initiatives across the health and fitness sectors, strengthening brand visibility and consumer engagement.
• Contributed to strategic planning and market development initiatives aimed at expanding brand presence within relevant Nigerian consumer segments.

Bachelor of Science (B.Sc.) - Biochemistry - Landmark University (2020 - 2024)