Gloria Orji

A dedicated and results-driven Sales, Customer Service, and Administrative professional with over 7 years of combined experience in sales, customer relationship management, real estate, logistics, and administration. Proven ability to identify business opportunities, build lasting client relationships, exceed sales targets, and provide exceptional customer service. A proactive team player with strong communication, negotiation, and problem-solving skills, committed to contributing to organizational growth and customer satisfaction.

Sales Representative - HC International Logistics Nigeria Ltd.

(2026-05)

• Prospect and identify new business opportunities for international shipping and logistics services.
• Build and maintain strong relationships with importers, wholesalers, retailers, and business owners.
• Present logistics solutions tailored to customers' shipping needs.
• Follow up on quotations, customer inquiries, and shipment requests.
• Work closely with the operations team to ensure efficient service delivery.
• Prepare daily sales reports and maintain accurate customer records.
• Consistently work toward achieving assigned sales targets.

Marketer / Customer Operations Officer - Vault Spring Gaming Agency

(2026-02 - 2026-05)

• Promoted gaming products and services to prospective customers and agents.
• Consistently achieved and exceeded assigned sales targets.
• Successfully reactivated multiple inactive agents, improving business performance.
• Managed relationships with over 29 agents through regular follow-up and support.
• Recruited and onboarded new agents while providing operational guidance.
• Expanded the company's customer and agent network through active prospecting.
• Resolved customer and agent concerns promptly to improve retention.

Sales Executive - Smart World

(2022-02 - 2025-01)

• Promoted and sold a wide range of consumer products, including perfumes.
• Specialized in wholesale sales by building and maintaining relationships with distributors and bulk buyers.
• Identified and onboarded new customers to expand the company's market reach.
• Negotiated pricing and successfully closed sales.
• Managed customer orders, inquiries, and after-sales support.
• Recommended products based on customer needs and market trends.
• Maintained long-term customer relationships that encouraged repeat business.

Estate Management Officer - Agu & Associates

(2017-08 - 2020-09)

• Conducted property and fixed asset valuations.
• Managed residential and commercial properties.
• Assisted in estate agency and property development activities.
• Prepared machinery inventory reports and valuation documentation.
• Worked closely with senior management to achieve organizational goals.

Protocol Officer - Dorc John Ventures (Building & Real Estate)

(2016-08 - 2017-04)

• Drafted official correspondence, reports, and internal documents.
• Coordinated meetings and prepared agendas and minutes.
• Attended to clients professionally and resolved routine inquiries.
• Planned business meetings, events, and official visits.
• Supported management with research and administrative duties.

Subject Teacher (English Language) - High Achievers College

(2014-09 - 2015-09)

• Taught English Language to secondary school students.
• Prepared lesson notes and assessed students' academic performance.
• Mentored students and maintained a conducive learning environment.

Bachelor of Science (B.Sc.) - Estate Management - Nnamdi Azikiwe University, Awka, Anambra State

West African Senior School Certificate (WAEC) - Rybeka Model College