Godsgift Endurance

Customer service professional with experience managing customer inquiries, resolving complaints, and improving service quality. Skilled in communication, teamwork, and problem-solving. Currently studying Linguistics at the University of Benin and passionate about developing both professional and entrepreneurial skills.

Customer Service Manager - Mr. Jude Johnson - Lagos, Nigeria

(2024-06 - 2026-01)

• Handled 30+ customers inquiries daily across different communication channels.
• Trained new staff members on customer service procedures and communication practices.
• Implemented systems for collecting and analyzing customer feedback.
• Resolved customer complaint efficiently, helping maintain high customer satisfaction.
• Assisted team members in solving complex customer problems.

Bachelor of Arts - Linguistics - University of Benin (2024-03)