Goodluck Nzubechi
STORE MANAGER
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About
Dedicated and results-driven professional with a strong attention to detail and a proven track record in hospitality, retail, and customer service roles. Known for adaptability, effective communication, and the ability to work well under pressure. Eager to contribute to a reputable organization with a focus on operational excellence and customer satisfaction.
Experience
STORE MANAGER - Home of tasty meal - VGC, Ajah, Lagos
(2022-04 - 2024-04)
- Monitored inventory levels and assisted in restocking supplies.
- Supported in receiving and storing deliveries, ensuring proper handling of perishable goods.
- Collaborated with the kitchen team to improve workflow efficiency and reduce food wastage.
- Oversaw daily store operations, ensuring smooth workflow and exceptional customer service.
- Managed stock levels, conducted regular inventory checks, and coordinated.
CUSTOMER SERVICE REPRESENTATIVE - Tastee - 1672 Oyin Jolayemi St, Victoria Island, Lagos 106104, Lagos
(2024-04 - 2025-04)
- Making sure customers inquiries are answered
- Resolving complaints
- Providing product or service information
- Improving customers satisfaction
- Handling difficult situations.
HOUSE KEEPING MANAGER - Swiss International Hotel - 63 Adebayo Mokuolu street Anthony Maryland
(2025-04 - 2026-04)
- Manage cleaners/room attendants and create daily work schedules
- Inspect rooms to make sure they meet hotel cleaning standards
- Order cleaning materials, toiletries, and linens. Control stock
- Respond to room cleaning issues and special requests quickly
- Make sure staff follow safety rules when using cleaning chemicals
Education
West African Examination Certificate - Community Secondary School, Ifakala, Owerri, Imo State (2020-12)
