Grace Ejiiobari
Front Desk Officer
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About
As a dedicated Cashier Assistant at F-wht Hotel and Suites, I excelled in cash management and developed exceptional customer service skills. Successfully maintained transaction accuracy, enhanced store appearance, and resolved customer issues with professionalism. Recognized for reliability and teamwork, I consistently ensured operational efficiency and compliance with health standards.and the ability to handle customer concerns calmly and efficiently.Eager to bring strong interpersonal and organizational skills to a Front Desk Officer position and contribute to an excellent guest experience.
Experience
Cashier Assistant - F-WHT HOTEL AND SUITES - Ogwashi uku, DELTA STATE (2022-04 - 2023-03) - Assisted with opening and closing procedures.
- Maintained accuracy of all transactions by properly handling cash, checks, and credit cards.
- Developed strong customer service skills by assisting customers with their purchases.
- Followed proper cash handling procedures at all times when accepting payment from customers.
- Handled customer complaints calmly and professionally while following established procedures.
- Balanced cash drawer by counting cash at beginning and end of work shift.
- Arranged and restocked displays and merchandise racks to maintain store appearance.
- Processed cash, check, and credit cards for customer purchases.
- Maintained a clean work area to ensure compliance with health.
- Demonstrated reliability,punctuality, and professionalism in daily duties.
Education
High national diploma - Kenule Beeson Saro-Wiwa polytechnic (2025-08)
