Grace Ojedele
Personal Assistant and Customer Service professional
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About
Organized and customer-focused Personal Assistant and Customer Service professional with 2+ years' experience supporting executives, managing front desk operations, and handling client inquiries across hospitality, retail, real estate, and media. Skilled in MS Office Suite, scheduling, correspondence, record keeping, and delivering excellent service under pressure.
Experience
Customer Service Representative & Administrative Assistant at B&J SAMDAVAS LIMITED (2025-02 – 2026-01)
- Responded to client inquiries and provided detailed property/service information, improving client satisfaction.
- Prepared property briefs, managed documentation, and handled follow-ups for real estate clients.
- Managed office records, correspondence, and scheduled day-to-day meetings for management.
- Maintained professional communication between clients and internal teams.
Personal Assistant at Obafemi Adewale & Co. (2024-01 – 2024-10)
- Managed executive schedules, booked appointments, and coordinated meetings with reminders.
- Handled confidential emails, phone calls, and all business correspondence.
- Prepared reports, documents, presentations, and meeting minutes.
- Maintained accurate files/records and executed errands/tasks with discretion.
Front Desk & Hospitality Assistant at Tolu Guest House (2023-03 – 2023-10)
- Managed guest check-ins/check-outs, reservations, and resolved guest issues professionally.
- Supported administrative tasks and maintained accurate guest records.
- Ensured high standards of cleanliness, presentation, and customer satisfaction.
Sales Representative at Onile Multi Mini Mart (2022-06 – 2023-01)
- Assisted customers, operated POS, and handled cash/inventory accurately.
- Restocked shelves and maintained a neat, customer-friendly store environment.
Education
B.Sc. in Electrical and Electronic Engineering – Bamidele Olumilua University of Education, Science and Technology, Ikere-Ekiti (2020 – 2025)