Graham Prosper

Self-taught React Native and frontend developer with hands-on experience taking products from requirements and interface design through application architecture, database design, authentication, third-party integrations and deployment. Built substantial products independently across mobile and web, including a property-management platform with Supabase/PostgreSQL, role-based access, realtime messaging and Paystack payment architecture, plus a Next.js e-commerce platform with Supabase Auth and live FX data. Earlier experience in broadcast technology, production leadership, technical communication and civil engineering adds a practical, cross-disciplinary approach to building and explaining technology.

Customer Support Agent at ModSquad — Rockstar Games (2025-12 – 2026-02)

• Provided Tier 1 support across email, chat and phone for account, security and general player issues in a high-volume global environment.
• Managed and prioritised tickets in Zendesk, maintained accurate case documentation, and handled account-recovery workflows involving identity verification and privacy-sensitive information.
• Investigated Trust & Safety cases, escalated complex issues appropriately and communicated resolutions clearly to customers and internal teams.

Assistant Head of Productions & Technology at African Broadcasting Network (ABN) (2019-12 – 2023-01)

• Led adoption of HD cameras, audio consoles and digital editing systems, translating technical requirements and operational value for senior stakeholders.
• Helped drive the transition to IP-based broadcast infrastructure, coordinating vendors, installation requirements and cross-department adoption within a 50+ person organisation.
• Implemented live-streaming workflows across web and mobile platforms and supported the technical infrastructure required for remote broadcasting and file sharing.
• Trained production staff on new technologies and communicated complex technical processes in practical, accessible terms.
• Worked across production and IT on broadcast, networking, audio and digital-media workflows, combining technical problem-solving with production management.

Junior Civil Engineer at Hensteel Engineering & Construction

• Performed structural analysis and design calculations for residential, commercial and infrastructure projects.
• Worked with architects, contractors and clients to coordinate project requirements, technical decisions and delivery deadlines.
• Participated in interdisciplinary technical meetings, presenting findings and contributing to project decisions.

Civil Engineering Intern at Buildrite Nigeria Ltd (2016-04 – 2016-09)

• Supported site inspections, surveying, structural drafting, feasibility analysis, cost estimates and 2D/3D CAD modelling.
• Worked alongside project teams to translate field observations into practical engineering documentation.

Independent Artist, Producer & Creative Technologist at Graham BMG (Present)

• Independent music artist and producer managing creative direction, releases, digital presence and brand development.
• Built and deployed grahambmg.co.uk end-to-end using a custom design system, Vercel, Cloudflare DNS/email routing, embedded media, discography and streaming integrations.
• Professional background spans video editing/post-production, broadcast production, live streaming, audio systems, sound engineering and visual content workflows.

Higher National Diploma (HND) in Civil Engineering Technology – Federal Polytechnic, Auchi (2019)

Ordinary National Diploma (OND) in Civil Engineering Technology – Federal Polytechnic, Auchi (2017)