Hadiza Abubakar

Dedicated and highly organized Personal Assistant with experience providing administrative and front-office support in busy environments. Skilled in managing correspondence, maintaining records, coordinating schedules, handling confidential information, and ensuring smooth daily operations. Strong communication and interpersonal skills with the ability to multitask effectively, prioritize responsibilities, and support executives and teams professionally.

Customer Service Representative - Dee Knowledge Computer and Vocational Training Centre

(2021)

• Served as the first point of contact for clients, ensuring a positive customer experience.
• Assisted customers with printing, photocopying, online registrations, and other administrative services.
• Managed customer inquiries and resolved complaints professionally and efficiently.
• Maintained accurate records of transactions and services provided.
• Supported daily administrative activities and ensured the front office remained organized.

Administrative Secretary - Afamza International Academy

(2023 - 2026)

Provided administrative and secretarial support to management, ensuring efficient daily operations.

• Managed incoming calls, emails, and correspondence, responding promptly and directing inquiries appropriately.
• Coordinated appointments, meetings, and visitor management while maintaining a professional reception environment.
• Maintained accurate statutory and non-statutory records with a high level of confidentiality.
• Processed payments, issued receipts, and maintained organized financial documentation.
• Monitored office supplies and coordinated replenishment to avoid operational disruptions.
• Assisted in preparing reports, filing documents, and maintaining organized office records.

B.Sc. - Public Administration - Ahmadu Bello University - Zaria (2019-01)

Senior Secondary Certificate Examination - SSCE - Federal Government Girls' College - Bwari, Abuja (2014-01)

First School Leaving Certificate - FSLC - Lamisula Primary School - Maiduguri, Borno State (2007-01)