Hakimah Suleiman

Results-oriented administrative and operations professional with experience in executive support, facility management, client communication, scheduling, records management, and workflow coordination. Skilled at supporting leadership with calendar management, correspondence handling, meeting coordination, digital filing, reporting, and stakeholder engagement. Adept at improving operational efficiency, maintaining organized systems, and providing reliable administrative support in fast-paced environments.

Executive Assistant at Abiola Organic Rose Farm (2026-05 – Present)

• Provide executive support through research, calendar management, meeting scheduling, and travel coordination where required.
• Manage correspondence, emails, electronic files, and digital records to ensure efficient information flow and documentation.
• Support day-to-day operations by liaising with farm workers on task reporting, logistics, and supply chain coordination.
• Respond to customer enquiries, manage orders for rose products, and support client relations and marketing activities.
• Maintain inventory records and prepare weekly/monthly productivity and operational reports.

Admin & Facility Officer at Metro Africa Xpress (MAX) (2025-01 – 2026-01)

• Oversaw daily office operations, ensuring 100% operational efficiency across facilities and infrastructure.
• Streamlined workflows, reducing administrative delays by 30% and improving staff productivity.
• Managed procurement and maintenance of office equipment, reducing operational costs.
• Coordinated schedules, meetings, and events for management and staff, ensuring seamless execution of organizational priorities.
• Established facility monitoring systems that enhanced workplace safety and compliance standards.

Collection Analyst at Metro Africa Xpress (MAX) (2024-01 – 2025-01)

• Analyzed accounts receivable and implemented follow-up strategies to improve debt recovery rates.
• Managed outbound calls to customers with overdue accounts to negotiate repayment arrangements and recover outstanding debts while maintaining professionalism and regulatory compliance.
• Generated detailed financial reports and dashboards to support data-driven management decisions.
• Identified trends in delayed payments and recommended corrective actions to minimize overdue accounts.
• Liaised with clients to resolve discrepancies while maintaining strong professional relationships.

Office Assistant at SilverGlass Human Resource & Research Consultancy, Nigeria (2023-01 – 2024-01)

• Managed schedules, correspondence, and document processing, ensuring seamless administrative operations.
• Improved information retrieval efficiency through effective digital and physical filing system management.
• Coordinated office logistics, including inventory, supplies, and vendor communication.
• Served as first point of contact for clients and stakeholders, ensuring professional and timely responses.

NYSC Class Instructor at Hasiyanda International School, Kano (2022-01 – 2023-01)

• Designed and delivered personalized lessons, improving student academic performance.
• Developed study materials, assessments, and exercises to reinforce learning outcomes and skill mastery.
• Monitored student progress and adjusted teaching strategies to meet individual learning needs.
• Built strong mentor-student relationships, fostering motivation, confidence, and engagement.

Industrial Trainee at Nigerian Institute of Leather Research (NILEST), Zaria (2019-01 – 2020-01)

• Supported research and development projects in textile and leather materials, contributing to experimental studies and documentation.

B.Sc. in Textile Science and Technology – Ahmadu Bello University, Zaria (2022)