Hamdalat Yemisi

Dedicated and customer-focused professional with experience in front desk administration, customer service, client relationship management, and community engagement. Skilled in managing customer interactions, coordinating schedules, resolving concerns, maintaining records, and fostering positive relationships with clients and stakeholders.

Receptionist - JOJOOLA Motors

(2023-01 - 2025-01)

• Managed front desk operations and maintained a welcoming environment for clients and visitors.
• Answered and directed incoming phone calls and responded to customer inquiries professionally.
• Scheduled appointments and coordinated meetings efficiently.
• Maintained office records and administrative documentation.
• Supported management with administrative and operational tasks.

Customer Service Representative - Blissful Bites & More

(2022-01 - 2023-01)

• Assisted customers with inquiries, orders, and service-related concerns.
• Maintained strong customer relationships through excellent communication and support.
• Resolved complaints professionally and ensured customer satisfaction.
• Supported daily operations and customer service activities.

NYSC Teacher - National Youth Service Corps

(2019-01 - 2021-01)

• Delivered lessons and maintained an organized learning environment.
• Managed student records and administrative documentation.
• Demonstrated leadership, communication, and interpersonal skills.

B.Sc. - Political Science and Conflict Resolution - Al-Hikmah University