Hammed Ibrahim

Dedicated and versatile ticketing professional with expertise in transportation studies, air ticketing, and information technology. Skilled in teaching, and student mentorship, with a passion for integrating industry practices and technology into education. Committed to academic excellence and the professional development of students in the field of transportation.

Ticketing and Reservations Officer - DONIAS MEGA LINK

(2026-03)

• Booking travel arrangements for staff and clients
• Preparing and managing travel itineraries and schedules
• Handling last-minute travel changes and cancellations
• Maintaining record of all Clients' files and confidential documents
• Providing general administrative support to the agency
• Hotel Reservation
• International Passport registration
• National Identity Card Registration and All Online registration

Ticketing and Reservations Officer - SANNDRIANA TRAVELS

(2026-01 - 2026-03)

• Booking travel arrangements for staff and clients
• Preparing and managing travel itineraries and schedules
• Handling last-minute travel changes and cancellations
• Maintaining record of all Clients' files and confidential documents
• Providing general administrative support to the agency
• Hotel Reservation

Ticketing and Reservations Officer - SHEBRA TRAVELS LIMITED

(2024-01 - 2025-12)

• Booking travel arrangements for staff and clients
• Preparing and managing travel itineraries and schedules
• Handling last-minute travel changes and cancellations
• Maintaining record of all Clients' files and confidential documents
• Providing general administrative support to the agency

National Youth Service Corp (NYSC) Officer - Holy Trinity Anglican Nursery and Primary School (NYSC place of primary assignment)

(2025-01)

• Plan and organize lessons according to curriculum standards
• Deliver engaging and effective teaching to meet learning objectives
• Evaluate students' work through tests, assignments, and projects
• Maintain discipline, order, and a positive learning environment

Ticketing and Reservations Officer - HOBAMA TRAVELS AND TOR

(2018-01 - 2024-12)

• Create and update Passenger Name Records (PNR)
• Create and manage flight reservations using Amadeus GDS
• Enter passenger details and travel information accurately into the PNR
• Check and compare available fares and fare options
• Verify fare conditions, restrictions, baggage allowance, and applicable taxes
• Check flight availability and booking classes before confirming reservations
• Retrieve and review existing PNRs when required

Sales Representative and Telemarketing - Uyo Business Enterprice

(2017-01 - 2022-01)

• All activities relating to customer support
• Face-to-face interactions with clients
• Calling prospective clients to introduce and sell the company's products

IT Operational Assistant - MS Choice Prints - Sabon Gari Zaria, Kaduna State

(2017-01 - 2022-01)

• Assisting in managing the IT operational activities
• Routine administrative functions, including preparation of documents, storage and outputting
• Keep printers and related equipment clean, functional, and well-maintained
• Ensure all printed materials meet required standards for clarity, color accuracy, and alignment

Computer Centre Operator - ICT Computer Centre Zaria

(2013-01 - 2022-01)

• Offer reliable internet access, printing, scanning, photocopying, and other computer-related services
• Protect customers' personal information and prevent unauthorized access to stored data
• Provide guidance to users, especially those unfamiliar with certain software or online processes
• Manage time allocation and pricing to ensure fair access for all customers
• Troubleshoot basic technical issues for customers and keep systems running efficiently

Air ticketing and Hotel Reservation (GDS) Operate, Amadeus and Sabre - Universal School of Aviation, Lagos (2025)

Cloud Engineering - 3MTT National Information Technology Development Agency (2024)

Cloud Engineering - UTIVA School Lagos (2024)

Bed. - Social Studies - Ahmadu Bello University, Zaria (2017 - 2023)

N.C.E - Geography/ Primary Education Studies - Federal College of Education, Zaria (2011 - 2014)

Thanawiyyah Certificate - Maqomatul Adabiya Islamic and Arabic School, Zaria (2009 - 2013)

SSCE, WAEC - Goodwill International School, Zaria (2006 - 2011)

First School Leaving Certificate - Goodwill International School, Zaria (2000 - 2006)