Hannah Aluko

Dynamic and highly organized professional with a strong background in accounting, customer relations, and administrative operations. I have a proven track record of streamlining office workflows, driving retail sales in high-volume environments, and managing financial transactions with 100% accuracy. Adept at leveraging financial knowledge and interpersonal skills to optimize business processes, ensure customer satisfaction, and support organizational goals.

Administrative Assistant (NYSC) - National Youth Service Corps (NYSC)

(2023-01 - 2024-12)

• Spearheaded daily office administrative functions, improving document retrieval time and overall office workflow efficiency by 20%.
• Managed front-desk operations and handled an average of 30+ daily client inquiries, ensuring prompt and professional resolution.
• Assisted in drafting, sorting, and organizing over 200+ physical and digital confidential records with meticulous attention to detail.
• Collaborated seamlessly with senior staff to coordinate meetings, prepare reports, and maintain an organized workspace.

Sales Representative - Computer Village, Ikeja, Lagos - Phone & Tech Vendor

(2021-01 - 2022-12)

• Drove daily sales initiatives in Africa's largest and most fast-paced ICT market, consistently meeting and exceeding monthly sales targets by up to 15%.
• Educated an average of 40+ daily walk-in customers on device specifications, features, and warranties, converting inquiries into active sales.
• Managed daily inventory checks and balances for high-value mobile devices, ensuring zero stock discrepancies during tenure.
• Built strong relationships with repeat customers, leading to a noticeable increase in client retention and word-of-mouth referrals.

Cashier & Financial Desk Officer - Real Great Emmab Concept

(2013-01 - 2015-12)

• Processed daily financial transactions securely and efficiently, handling an average of NGN 150,000+ in cash and POS payments daily.
• Maintained a strict 100% accuracy rate in end-of-day cash reconciliation and ledger balancing over a two-year period.
• Provided excellent customer service at the checkout point, ensuring a smooth and pleasant transaction experience for all patrons.

Higher National Diploma (HND) - Accounting - Federal Polytechnic Offa (2019-01 - 2021-12)

Senior School Certificate Examination (SSCE) - Imesi Ile High School (2007-01 - 2012-12)

First School Leaving Certificate (FSLC) - CAC Primary School, Imesi Ile (2002-01 - 2007-12)