Happiness Vincent

Customer Service and Support professional with experience in telecom (Airtel) and healthcare reception roles. Skilled in handling customer inquiries, resolving complaints, and delivering excellent service in fast-paced environments. Seeking opportunities as a Virtual Assistant or Customer Experience Support Representative.

Customer Service Representative - Airtel Office

• Handled customer inquiries and complaints
• Provided service support and account assistance
• Ensured customer satisfaction through clear communication

Receptionist – Hospital Setting

• Attended to patients and visitors
• Managed calls and front desk communication
• Coordinated appointment flow and inquiries

OND - Lagos State University of Science and Technology (LASUSTECH)