Hawawu Adams

A dedicated and customer-focused individual with experience in customer service, sales, and front desk operations. Skilled in handling customer inquiries, resolving complaints, and maintaining strong customer relationships while contributing to organizational growth.

CUSTOMER SERVICE OFFICER / FRONT DESK REPRESENTATIVE at Pride Rock Global Properties Ltd (Present)

• Handled customer inquiries through walk-ins, phone calls, and messages.
• Addressed and resolved customer complaints in a calm and timely manner.
• Provided clear information on company products, services, and policies.
• Maintained customer records and supported smooth daily front desk operations.
• Assisted with basic accounting tasks, including tracking client payments, maintaining income and expense records, and filing financial documents.
• Maintained accurate records, daily logs, and administrative documentation to support office operations.

SALES REPRESENTATIVE at Just Dat Supermarket (2023-01 – 2024-12)

• Assisted customers with product selection and general inquiries.
• Answered customer questions and provided helpful recommendations.
• Promoted available products and ensured proper product display.
• Handled payments, sales records, and ensured customer satisfaction.
• Handled sales records, basic cash handling, and daily stock or transaction documentation.

FRONT DESK OFFICER at Goffee Hospital (2023-01 – 2023-12)

• Welcomed patients and visitors as the first point of contact.
• Managed appointments, inquiries, and basic administrative tasks.
• Directed clients to the appropriate departments when necessary.
• Maintained a clean, organized, and professional front desk area.

National Diploma in Science Laboratory Technology (ND) in Science Laboratory Technology – Osun State Polytechnic, Ire (2022)

Senior Secondary School Certificate Examination (SSCE) – Henrystan Royal College, Ketu, Ajagbandi (2018)

First School Leaving Certificate (FSLC) – Wisestan Nursery & Primary School, Magbon, Badagry (2011)