Helen Nicholson

Undergraduate Psychologist at The University of York

Talent

GBMember since 26 April 2026

Attention to detail and accuracydata analysisclear written and verbal communicationability to follow structured guidelines and protocolsdata handling and organisationadaptability in fast-paced environmentsteam collaborationhuman cognition and language processingresearch methods and experimental designinterest in AI systems and human-computer interaction

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Attention to detail and accuracydata analysisclear written and verbal communicationability to follow structured guidelines and protocolsdata handling and organisation

About

Psychology undergraduate with experience in research support, customer interaction, and structured task execution. Skilled in analysing behaviour, following detailed protocols, and communicating clearly with diverse individuals. Demonstrated ability to handle data collection, apply consistent procedures, and maintain accuracy in fast-paced environments.

Particularly interested in language, cognition, and the evaluation of human–AI interaction, with a focus on accuracy and consistency in data interpretation.

Hobbies and Interests

Strong interest in cognitive psychology, particularly language and comprehension.

Enjoy crocheting as a creative activity which supports focus and attention to detail.

Availability

Available for part-time work alongside university studies.

Experience

Crew Member 03/2022 to Present

McDonalds Pontefract

Maintained high accuracy and speed in a fast-paced environment, ensuring consistent service quality under pressure
Drove goal achievement by quickly and accurately completing allocated tasks and aiding team members
Managed complaints with calm, clear communication and problem-solving
Trained and mentored employees to maximise team performance
Handled customer queries and concerns with professionalism, offering practical solutions to ensure satisfaction
Worked with colleagues across organisation to successfully deliver required information
Followed strict procedural guidelines to ensure consistency and compliance across tasks
Demonstrated attention to detail when handling orders, payments, and safety requirements

Undergraduate Research Assistant 05/2024 to 06/2024

Fiona McNab The University of York

Assisted in the design and execution of psychological experiments involving human participants
Collected and recorded data accurately in line with research protocols
Delivered clear, standardised instructions to participants to ensure consistency across trials
Organised session schedules to maximise data collection efficiency
Maintained ethical standards, including confidentiality and participant wellbeing
Assisted with preliminary data organisation and preparation for analysis

Volunteer for York Neighbours 10/2025 to 12/2025

Conducted wellbeing calls with elderly individuals, adapting communication style to suit individual needs
Developed sensitivity, active listening and rapport-building skills