Hope Ayedogbon

Business Operations & People Manager at Nero's Clothing (2019-01 – Present)

People Operations and Operations Management responsibilities including recruitment, onboarding, training, supervision, performance management, payroll coordination, employee engagement, business operations, vendor management, and customer engagement.

• Managed end-to-end people operations including recruitment, onboarding, training, supervision, performance management, payroll coordination and employee engagement.
• Designed and executed intern development programmes fostering practical skills development and workplace readiness.
• Conducted performance discussions and coached employees to improve performance.
• Coordinated end-to-end business operations including production planning, procurement, inventory management, quality assurance and order fulfilment.
• Managed supplier and vendor relationships and improved operational workflows.
• Managed customer engagements and multiple projects while maintaining service quality.
• Grew average monthly revenue and customer base by approximately 400% over three years.
• Increased the business asset base by over 300% through strategic reinvestment.
• Delivered projects for clients across Nigeria, the UK, USA, Canada, Australia and Rwanda.

People Operations Intern at Culturelligence (2023-10 – 2023-12)

• Supported recruitment activities.
• Screened CVs and scheduled interviews.

Biology Teacher/ HOD Sciences at Canadian Gateway High School, Lagos (2021-08 – 2021-12)

• Led the Science department.
• Supported curriculum planning.
• Served on the examination and records committee.

Associate Member in Personnel Management – Chartered Institute of Personnel Management (2023-12)

Master of Education in Youth and Adolescent Counselling – University of Ibadan (2019-01 – 2021-12)

Bachelor of Science Education in Biology – Obafemi Awolowo University (2013-01 – 2017-12)