Ibrahim Mu'azu

Business Administration graduate with over six years of experience in operations management, financial record-keeping, customer relations, project support, and stakeholder engagement. Skilled in data collection, budget monitoring, reporting, and administrative coordination. Currently pursuing an MSc in Management and seeking opportunities in Administration, Finance, Operations, Project Support, Monitoring & Evaluation, and Development sectors.

Operations Manager - Self-Employed - Gombe, Nigeria

(2018-03)

• Manage daily business operations and annual budgets exceeding ₦2.5 million.
• Maintain accurate financial records, inventory documentation, and expense reconciliations.
• Coordinate stakeholders and customers, contributing to a 95% retention rate.
• Prepare operational reports and ensure compliance with internal procedures.

Sales & Customer Service Representative - Arab Digital Installation & Maintenance - Gombe, Nigeria

(2021-01 - 2022-02)

• Resolved more than 40 customer inquiries weekly.
• Maintained service records and administrative documentation.
• Supported business growth through customer relationship management.

Teaching & Community Development - NYSC - Gombe, Nigeria

(2022-03 - 2023-02)

• Maintained academic records and delivered educational support.
• Led sanitation, road safety, and HIV/AIDS awareness campaigns reaching over 500 community members.
• Coordinated community engagement activities and reporting.

MSc - Management - Gombe State University (2026)

B.Sc. - Business Administration - Gombe State University (2016 - 2021)

Certificate - Computer Database Management - Federal College of Education (Technical), Gombe (2022)