Ige Oluwaseun

Detail-oriented Administrative and Customer Service Professional with over 8 years of hands-on experience across legal, retail, hospitality, and beauty sectors. Skilled at managing busy schedules, handling correspondence, maintaining accurate records, and delivering great customer experiences. Known for being dependable, discreet, and easy to work with.

Brings strong communication skills, a positive attitude, and a genuine desire to support the people and teams around her. Currently completing NYSC as an Administrative Officer at the Ministry of Arts, Culture and Creative Economy, Ado Ekiti.

Administrative Officer (NYSC Corps Member) - Ministry of Arts, Culture & Creative Economy - Ado Ekiti, Nigeria

(2025-01 - 2026-01)

• Provided administrative and clerical support to departmental officers, keeping daily office operations running smoothly.
• Managed correspondence, filing systems, and official records with a high level of accuracy and confidentiality.
• Coordinated scheduling, meetings, and official documentation for senior management.
• Assisted in tracking budgets and managing financial records for departmental projects and activities.
• Handled public inquiries and directed stakeholders to the right departments, demonstrating strong communication skills.

Customer Service Representative - Alden and Aria Beauty Place - Lagos, Nigeria

(2024-01 - 2025-01)

• Advised clients on skincare routines and product selections based on their individual skin types and concerns.
• Guided customers through product choices and addressed skin-related concerns with empathy and professionalism.
• Processed orders, tracked shipments, and answered product questions promptly to ensure customer satisfaction.
• Handled complaints, managed returns, and offered practical solutions or refunds to maintain positive client relationships.

Housekeeping Attendant - Golden Point Hotel - Lagos, Nigeria

(2021-01 - 2022-01)

• Cleaned and maintained guest rooms and public areas to a high standard of cleanliness and presentation.
• Made beds with fresh linen, disinfected bathrooms, and restocked toiletries and room supplies daily.
• Emptied wastebaskets, replaced liners, and removed used room service trays promptly.

Legal Secretary - Flourishing Law Office (FLO) - Ede, Osun State, Nigeria

(2020-01 - 2021-01)

• Scheduled court dates and internal meetings, and maintained accurate communication with other law firms and court personnel.
• Managed the senior partners calendar, including travel and accommodation arrangements.
• Handled incoming and outgoing mail, answered calls, and opened and closed physical case files.

Sales Representative - Fairway Supermarket - Lagos, Nigeria

(2018-01 - 2020-01)

• Delivered exceptional customer service by helping shoppers find products and answering their questions.
• Managed product displays, ensured accurate pricing and barcodes, and processed daily transactions.
• Handled customer complaints, returns, and feedback in a professional and friendly manner.

Legal Secretary - Ayobami Chambers - Ibadan, Oyo State, Nigeria

(2015-01 - 2017-01)

• Scheduled meetings and court dates, managed the lawyer's calendar, and arranged travel when needed.
• Handled correspondence with court personnel and other law firms, and managed incoming and outgoing mail.
• Opened and closed physical case files and filtered public inquiries to the appropriate parties.

Higher National Diploma (HND) - Marketing - Federal Polytechnic Ede (2021-01 - 2023-01)

National Diploma (ND) - Marketing - Federal Polytechnic Ede (2018-01 - 2020-01)

Senior Secondary School Certificate (SSCE) - Ikolaba Grammar School (2010-01 - 2015-01)