Ijakson Success

Highly organized and customer-focused Sales, Front Desk, and Marketing professional with proven experience in sales management, guest relations, administrative operations, and digital communication. Skilled in sales strategy, customer engagement, front office management, client handling, documentation, and promoting organizational visibility. Reliable, punctual, and capable of working efficiently under pressure with minimal supervision.

Sales Manager - Axor Hotel & Suites - Lekki

(2021-01 - 2023-12)

• Developed and implemented sales strategies to increase hotel bookings and revenue generation
• Managed corporate client relationships and negotiated business deals to boost occupancy rates
• Coordinated marketing campaigns and promotional activities to improve brand visibility and customer engagement
• Supervised customer service delivery to ensure client satisfaction and repeat patronage
• Prepared sales reports, monitored performance targets, and collaborated with management to achieve organizational goals

Front Desk Manager / Receptionist - VCP Hotel - Lagos

(2020-01 - 2021-12)

• Supervised overall front desk operations to ensure efficient check-in and check-out procedures
• Handled guest inquiries, bookings, and complaints professionally
• Coordinated front desk staff activities and maintained proper documentation and financial logs

Sales Manager - Limridge Hotel - Lekki

(2018-01 - 2020-12)

• Planned and executed sales and marketing strategies to improve hotel revenue and customer acquisition
• Built and maintained strong relationships with clients, corporate organizations, and travel partners
• Promoted hotel services through digital platforms, direct marketing, and customer engagement initiatives
• Monitored sales performance, prepared reports, and identified opportunities for business growth
• Worked closely with management to achieve sales targets and improve customer satisfaction

Customer Relations Officer - Ebeianu Supermarket

(2015-01 - 2018-12)

• Provided customer support, guided customers to product sections, handled inquiries and complaints, and maintained organized front desk communication

NCE (Hons) - Economics / Political Science - Benue State College of Education, Oju (2014-12)

WAEC & NECO - Dan-African Secondary School, Ibila (2011-12)

FSLC - LGEA Ohuma Primary School (2004-12)