Customer Service Representative - Senigra Laundry & Dry-cleaning
(2023-10 - 2025-08)
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Customer Service Representative - Sparklyn Wash Services
(2021-01 - 2023-08)
- Maintain customer accounts and record account information.
- Oversee customer financial accounts and process customer adjustments.
- Make product recommendations or services to customers based on their needs and preference.
- Upgrade and cancel customer accounts by customer request.
- Handle customer complaints and provide alternatives and/or solutions to ensure resolution of complaints.
- Reach out to customers via email and telephone to verify account information.
Company Secretary - Macjames Global Resource Limit
(2020-01 - 2020-12)
- Collects and organizes requested data from emails, correspondence, meeting records, and other documents; prepares summaries or reports as needed.
- Greets and directs visitors and clients in a professional manner.
- Answers and routes incoming phone calls, screening as necessary.
- Performs general clerical and secretarial tasks, including recordkeeping, managing petty cash, maintaining office supplies, coordinating equipment maintenance, and handling incoming/outgoing packages and correspondence.
Primary school teacher - Beryl Pharz Academy
(2018-02 - 2019-08)
- Evaluate and mark students' class work, assignments and papers.
- Maintain student attendance records, marking and other required records.
- Meet parents and guardians to discuss their children's progress and to determine their priorities and the resources that they need.
- Observe and evaluate students' performance, behaviour, social development and physical health.
- Prepare material and classrooms for class activities.
- Establish and enforce rules for behaviour and procedures for maintaining order among the students for whom they are responsible.
