Ismail

Inventory, e-commerce and operations professional with hands-on experience in multi-store stock control, ERP-based inventory management (BizEdge, Retail Man, ERPRevs), stock reconciliation, warehouse coordination and multi-channel order fulfilment. Experienced in managing stock transfers across Lagos and Abuja stores, keeping online stock aligned with physical inventory, and producing clear operational reports. Detail-oriented and process-driven, with a focus on data accuracy and efficiency, and growing technical skills in Excel and Python.

Inventory & E-Commerce Operations Officer - JE Body Shop Limited (The Body Shop Nigeria) - Lagos, Nigeria

(2026-05)

• Managed stock transfers and inventory records across three stores (Ikeja City Mall, Circle Mall Lekki and Jabi Mall Abuja) and the warehouse; point of contact for all inventory requests.
• Tracked and resolved stock transfer discrepancies and ran reconciliations in BizEdge ERP, including count-versus-system differences from scanner-based stock counts.
• Kept Shopify stock levels, products and prices aligned with BizEdge by preparing and uploading stock files and adjustments.
• Coordinated store-to-warehouse orders: prepared order sheets, sent pick-and-pack requests, arranged pick-ups and interstate shipments, and followed up on inbound receiving reports.
• Handled online order fulfilment, including cross-location sourcing when stock was unavailable at the primary location, and coordinated returns.
• Compiled store product workbooks into one file, decoding batch codes to work out production and expiry dates and flagging near-expiry stock.
• Prepared inventory reports and reviewed stock trends to support restocking decisions.
• Designed an internal web tool (StockSync) for stock conversion, store requests and warehouse count reconciliation to reduce manual work.

Operations & Logistics Coordinator - Amal Botanicals - Lagos, Nigeria

(2025-01 - 2026-05)

• Managed end-to-end order fulfilment across four or more channels, including Fez, Bus Park, DHL and stockists; processed 20+ orders on peak days.
• Processed website and ERP orders, averaging 6–12 website orders and 7–13 ERP entries per session, with accurate invoicing and documentation.
• Coordinated interstate shipments through Fez and DHL, including drop-offs at logistics hubs to support timely dispatch.
• Prepared End-of-Day reports covering packed orders, booked shipments, ERP entries and daily operational activities.
• Coordinated with the factory on production logs and inbound supply, uploaded incoming shipments to the ERP and supported physical stock verification.
• Monitored ERP stock levels and supported restocking across a multi-SKU product range.
• Managed stockist enquiries and orders, prepared quotations, and updated product variations on the company website.
• Participated in monthly stock counts and operational reviews, contributing ideas to improve fulfilment efficiency.

Inventory Assistant - Adiba Online Shopping Ltd - Lagos, Nigeria

(2024-05 - 2024-12)

• Recorded incoming products in Retail Man ERP, including cost and selling prices, with a focus on accurate product intake.
• Checked supplier delivery quantities against supporting documents and processed returns for damaged or incorrect goods.
• Tracked product expiry dates and coordinated approved markdowns to help reduce dead stock and waste.
• Conducted shelf checks and helped maintain an organised, adequately stocked sales floor.

Cashier - Adiba Online Shopping Ltd - Ikoyi, Lagos

(2023-04 - 2024-05)

• Handled cash register transactions and reconciled daily drawer balances at closing.
• Supported receiving operations by offloading and organising supplier deliveries.
• Provided customer assistance, product guidance and carry-out support.

BSc - Computer Science - Miva Open University

Diploma - Backend Engineering - AltSchool Africa (2026-02)

Senior Secondary School Certificate (SSCE) - Ireti Senior Grammar School, Lagos (2017-09 - 2020-11)