Iwenya Princess Ezenwa
Waitress / Cashier
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About
Enthusiastic, customer-focused Hospitality Professional with 4+ years experience across premier lounges, bars, and hotels. Proven in food & beverage service, bar operations, front desk reception, and financial reconciliation. Exceptional communication & multitasking aimed at elevating guest satisfaction and seamless operations.
Experience
Waitress / Cashier - Highview Club and Bar
(2026)
- Managed daily bar sales, register operations, and billing with zero cash variance.
- Handled guest table service, beverage presentation & upselling premium drinks.
- Maintained clean, safe, organized dining areas adhering to hygiene standards.
Hotel Receptionist - Big Diana Hotel Asaba
(2025 - 2026)
- Welcomed guests, managed check-ins/check-outs, responded to inquiries promptly.
- Processed reservations, payments & special requests with accurate records.
- Resolved complaints professionally with housekeeping & management.
Waitress - Artoria Hotel and Lounge
(2023 - 2025)
- Served drinks and food promptly ensuring high quality & positive engagement.
- Assisted inventory tracking, stock counts & shift handovers to minimize loss.
- Trained new floor staff on service etiquette and menu knowledge.
Waitress - P & J Lounge and Bar
(2023)
- Took orders accurately, ensuring swift service during peak weekend hours.
- Maintained clean table settings & ensured satisfaction via attentive service.
Bartender - The Carlisle Hotel Ltd.
(2022)
- Served alcoholic beverages, cocktails & non-alcoholic drinks per brand standards.
- Kept bar counter clean, stocked supplies, handled cash/POS transactions.
Education
Senior Secondary Certificate (SSCE) - Abbi Girls Comprehensive School
First School Leaving Certificate - Divine Way International School
