James Happiness

Dedicated and reliable Customer Service Representative / Virtual Assistant / Admin professional with 4+ years experience supporting customers, data entry, and daily office operations. Known for strong communication, attention to detail, and problem-solving skills. Proficient in MS Office, Google Workspace, WhatsApp Business, and Social Media Management. Seeking a remote/on-site role to deliver excellent service and support business growth.

Secretary - Brooks Technology - Port Harcourt

(2021-01 - 2025-01)

• Managed customer inquiries and complaints via phone, WhatsApp, and email
• Performed daily data entry and maintained accurate company records
• Supported admin operations including scheduling, filing, and documentation
• Assisted with social media posting and customer follow-ups

Senior Secondary School Certificate - SSCE - Community Secondary School, Rumuekini, Rivers State (2016-01)