James Olajide

Anthropology graduate from the University of Ibadan with hands-on customer experience gained through retail operations and order management, alongside a research background in qualitative methods and ethnographic fieldwork. Comfortable engaging directly with customers, resolving issues, and coordinating day-to-day operations in fast-paced environments. Currently serving with NYSC in Port Harcourt Phalga local government area and looking to bring my communication, problem-solving, and customer-facing experience to a Customer Experience Intern role.

Business Manager / Personal Shopper (2019 – Present)

• Serve as the main point of contact for customers, handling orders from initial request through delivery and after-sales follow-up
• Resolve customer complaints and order issues directly, keeping response times short and customers informed
• Manage inventory and supplier coordination to keep customer orders accurate and on time
• Built a repeat customer base by staying responsive and consistent in service

Administrative Assistant at Private School (2026 – Present)

• Serve as a point of contact for parents and staff, handling enquiries and correspondence
• Maintain student and staff records and keep office documentation organized
• Coordinate scheduling for meetings, appointments, and school events

Student Researcher at University of Ibadan

• Carried out ethnographic fieldwork in the Ibadan Archdiocese, combining participant observation with semi-structured interviews to study gender and leadership within the Catholic Church
• Analysed interview data to identify recurring themes for the final year thesis
• Wrote up findings in a research report following departmental academic standards

Bachelor of Arts (B.A.) in Anthropology – University of Ibadan (2024/2025)