Jennifer Adanna

Results-driven Administrative and Customer Service Professional with over 7 years of experience in front desk operations, office administration, and client relations. Proven ability to manage office activities, handle customer inquiries efficiently, maintain accurate records, and support a professional work environment. Skilled in communication, organization, multitasking, and Microsoft Office tools.

HSE Level 1, 2 & 3 certified, with training in workplace health and safety, hazard awareness, emergency response, fire safety, first aid, permit-to-work systems, confined space precautions, journey management, and defensive driving. Seeking to contribute to organizational success in an administrative, receptionist, customer service, or HSE/safety role.

Receptionist at Anammco Motors and Parts Ltd (2025-01 – Present)

• Greet and welcome visitors professionally.
• Direct visitors to appropriate personnel.
• Manage incoming calls and emails.
• Maintain front desk organization.
• Schedule and remind staff of meetings.

Deputy Admin at Nigeria Institute of Social Media Analysts (NISMA) (2024-01 – 2025-01)

• Coordinated administrative operations.
• Prepared reports, budgets, and presentations.
• Managed records and documentation.
• Supervised support staff.

Front Desk Personnel at Boughtworth Global Services (2023-01 – 2024-01)

• Received and attended to visitors.
• Handled calls and inquiries.
• Maintained front office records.

Sales Personnel at Lorenzo and Dante Interior Ltd (2023-01 – 2023-12)

• Assisted customers with purchases.
• Managed inventory and displays.
• Improved customer satisfaction.

Front Desk Officer at Le'Cam Hotel, Imo State (2021-01 – 2023-01)

• Managed bookings and check-ins.
• Handled guest inquiries.
• Processed payments and maintained records.

Customer Service Officer at Chanjoy Institute of Catering and Decorations (2018-01 – 2021-01)

• Handled customer inquiries.
• Organized events and logistics.
• Maintained digital records.

Cashier at BetKing Betting Company (2017-01 – 2018-01)

• Processed transactions.
• Ensured compliance.
• Updated terminal data.

Sales & Customer Service at Ugonna Computers, Owerri (2006-01 – 2009-01)

• Assisted customers.
• Managed stock.
• Resolved complaints.

B.Tech in Information Management Technology – Federal University of Technology, Owerri (2012-01 – 2017-01)

Diploma in Fashion Designing – Comy Design and Fashion Home (2005-01 – 2006-01)

Computer Training – St. Mary's Catholic Church (2005-08 – 2005-11)

WASSCE – Community Secondary School, Obodo Ahiara (1999-01 – 2005-01)

FSLC – Group School Elekenowasi (1994-01 – 1999-01)