Jennifer Kenneth

Organized and customer-focused professional with experience in administrative support, personal assistance, front desk operations, and customer service. Experienced in handling client communication, managing daily office responsibilities, organizing information, and supporting management. Strong communication, interpersonal, multitasking, and problem-solving skills, with a professional approach to working with customers, colleagues, and management.

Adaptable and detail-oriented, with an interest in administrative, customer service, personal assistant, office support, and content-related roles.

Personal Assistant at Okuta Micro-Finance Bank (2023-01 – 2024-12)

• Provided administrative and personal support to management.
• Managed schedules, appointments, correspondence, and routine administrative tasks.
• Handled communication with clients and other contacts professionally.
• Organized documents, records, and important information.
• Assisted with follow-ups, coordination, and daily office activities.
• Maintained confidentiality when handling sensitive information.
• Supported management with various tasks to ensure smooth daily operations.

Front Desk Officer at Delimes Hotel and Suites (2024-01 – Present)

• Welcomed guests and provided professional customer service.
• Handled customer enquiries, requests, and complaints in a polite and timely manner.
• Managed front desk communication and supported daily administrative activities.
• Maintained accurate records and assisted with routine office duties.
• Communicated with different departments to resolve customer requests.
• Provided guests with relevant information and assistance throughout their stay.
• Helped maintain a professional and organized front-desk environment.

OND in Mass Communication – Auchi Federal Polytechnic (2023-12)