Jerome Jonathan

I am a highly organized and proactive administrative professional with a bachelors degree in Philosophy and Master in International Affairs and Diplomacy, experience in office support, reception, and coordination across healthcare, hospitality, and academic environment. Skilled in managing front-desk operations, assist in protocol support and ensuring smooth daily operations. Demonstrates the ability to interact professionally with diverse clients, guests, and stakeholders, while maintaining confidentiality and attention to detail.

I Support in coordinating events, assist senior staff, and handle multiple responsibilities efficiently. I am eager to apply strong interpersonal and organizational skills in administrative support roles to contribute effectively to team objectives.

Receptionist (Insurance Office) - Nizamiye Hospital - Lifecamp, Abuja

(2024-06)

• Receive and warmly welcome patients and visitors, offering assistance and clear guidance to ensure a positive experience.
• Serve as the primary point of contact for patients, clients, and corporate representatives, ensuring professional reception.
• Perform general administrative and clerical tasks such as photocopying, scanning and email management.
• Assist in scheduling meetings and managing official visits, ensuring hospitality and smooth arrangements.
• Maintain accurate records of insurance claims and client interactions while upholding confidentiality.
• Provide administrative support including correspondence management, document handling, and database updates.
• Provide Protocol support to VIP patients with discreet and professional services, ensuring comfort, confidentiality, and smooth access to care.

Receptionist - Luziana Apartment - Mabushi, Abuja

(2023-10 - 2024-05)

• Warmly welcomed and attended to guests, ensuring a hospitable and professional first impression.
• Handled guest registrations by collecting payments, assigning rooms, and providing orientation on services.
• Accurately recorded and maintained guest details, ensuring confidentiality and compliance with policies.
• Liaised with local authorities by submitting and signing guest information forms at the police station.
• Received and managed incoming calls, providing timely and accurate information to in-house and external guests.
• Assisted guests with inquiries and service requests, ensuring their needs were promptly addressed.

National Youth Service Corps (NYSC) – Assistant Lecturer / Administrative assistant - Niger State College of Education - Minna

(2022-07 - 2023-07)

• Assisted in lecturing and facilitating tutorials, ensuring clarity in content delivery and effective student engagement.
• Supported in coordinating departmental meetings, seminars, and official events, ensuring order and smooth work flow.
• Welcomed and guided visitors, external examiners, and dignitaries during academic functions, maintaining a professional and hospitable environment.
• Assisted senior lecturers and administrators with correspondence, record-keeping, and document preparation.
• Facilitated communication between staff, students, and management, contributing to institutional harmony.
• Represented the department during official engagements in the college when necessary.

Master - International Affairs and Diplomacy - Ahmadu Bello University (2026)

B.A - Philosophy - Federal University Wukari (2022) Taraba State

NYSC - Niger State College of Education (2023) Minna

Senior Secondary School Certificate - Goodwill Schools (2017) Kaduna

First School Leaving Certificate - St. Mulumba's Nursery & Primary School (2012) Kaduna