Jonathan Ekienabor

Results-driven Credit Control and Accounts Receivable leader with 15+ years of experience across maritime, logistics, consulting, financial services and operations. Proven track record managing customer portfolios, collections, receivables performance, credit risk, bad-debt exposure, reconciliations, dispute resolution, working-capital improvement and finance operations. Delivered measurable results including a 20% reduction in DSO, 15% improvement in collection efficiency, approximately $2M annual reduction in bad-debt exposure, reduction of outstanding receivables from $32M to below $15M, 20% reduction in bad debt and 25% improvement in receivable turnover.

Strong analytical capability using Advanced Excel, Power BI, ERP and CRM systems to monitor ageing, customer behaviour, KPIs, collections and management performance.

Business Analyst & Credit Control Consultant at Amiolemen Associates Limited (2025-04 – Present)

• Provide credit control, finance and business consulting support focused on receivables performance, customer behaviour, operational controls and cash-flow improvement.
• Analyse financial and operational datasets to identify collection opportunities, credit risks, process gaps and performance trends.
• Develop management dashboards and KPI reports covering receivables, collections and business performance.
• Support credit assessment, customer portfolio analysis and process improvement initiatives.
• Redesign workflows to improve invoice and dispute resolution and strengthen operational controls.
• Increased monthly cash inflows by over 30% through data-driven analysis and improved operational strategies.
• Reduced bad debt by 20% through analytical credit assessment models.
• Improved receivable turnover by 25% using customer behavioural analysis.
• Reduced invoice dispute resolution time by 50% through workflow redesign and process optimization.

Credit Control Manager / Accounts Receivable Lead at Mediterranean Shipping Company (MSC Nigeria) (2022-06 – 2025-05)

• Led credit control and Accounts Receivable activities, monitoring customer portfolios and collection performance.
• Analysed customer and operational data to identify payment trends, collection risks and opportunities to improve cash conversion.
• Collaborated with Commercial, Customer Service, Finance and Operations teams to resolve customer issues and support collections.
• Built performance reports and KPI dashboards for management decision-making.
• Led continuous process improvement initiatives supporting stronger receivables controls and customer portfolio performance.
• Reduced Days Sales Outstanding (DSO) by 20%.
• Improved collection efficiency by 15%.
• Reduced bad debt exposure by approximately $2 million annually.
• Improved customer portfolio performance through data-driven analysis.

Head of Operations at Oxford International Group (2021-04 – 2022-05)

• Managed operational strategy, business performance, cross-functional teams and stakeholder relationships.
• Led digital process improvements and implemented technology-enabled operational controls.
• Improved reporting and governance across departments and supported process redesign.

Senior Finance Officer / Credit Controller at Maersk Nigeria Limited (2007-01 – 2018-12)

• Managed and analysed customer portfolios and commercial performance to support credit control and receivables management.
• Produced management reports and financial performance analysis supporting collection and business decisions.
• Improved reporting accuracy, operational controls and finance processes.
• Supported strategic and regional finance transformation initiatives.
• Reduced outstanding receivables from $32 million to below $15 million.
• Implemented business controls that improved operational efficiency.
• Supported regional finance transformation initiatives.

Higher Diploma in Accountancy – Chartered Institute of Commerce of Nigeria (2015)

Diploma in Accountancy – Chartered Institute of Commerce of Nigeria (2013)