Joseph Regina

International Education Specialist with 5+ years of experience placing students in universities across the UK, Canada, US, and Australia. Strong background in institutional partnerships, high volume application management, and enrollment growth. Proven ability to simplify complex processes and deliver measurable results for students and institutions.

International Education Specialist - MOD Education - Lagos State, Nigeria

(2025-02)

• Counseled 60+ students in the first 11 months, achieving an 88% application completion rate.
• Planned and executed school visits, education fairs, and informational sessions, generating 95+ qualified leads and moving 70% of attendees to the application stage.
• Managed applications and admissions documentation with 100% on-time submission while contributing marketing ideas that increased social media engagement by 40%.

Senior Recruitment Officer - 365 Global Consulting - Lagos State, Nigeria

(2024-07 - 2025-01)

• Advised students on program and career selection, improving enrollment outcomes.
• Generated an average of 80 qualified leads per education fair through targeted engagement.
• Analyzed recruitment data quarterly, driving strategy improvements that increased performance by 18%.

Recruitment Officer - 365 Global Consulting - Lagos State, Nigeria

(2023-01 - 2024-06)

• Processed 200+ student applications yearly with 98% accuracy, reducing delays by 40%.
• Verified applications across 15+ partner universities to ensure compliance.
• Managed databases for 500+ prospects and converted 25% of 300+ inquiries into applications.

Student Counsellor & Recruitment Officer - Inside Edge Education Limited - Lagos State, Nigeria

(2021-02 - 2022-12)

• Increased student enrollment by 35% over four years, growing from 85 to 115 annual placements through targeted outreach and relationship building.
• Processed 600+ admissions applications with zero compliance errors while maintaining 100% institutional acceptance rate.
• Represented the company at 20+ recruitment exhibitions and maintained communication with 20+ partner universities, establishing 5 new school partnerships.

Customer Service Officer - J.A Lashman Hospital - Lagos State, Nigeria

(2019-01 - 2020-01)

• Managed front desk operations for 120+ patients daily, providing clear guidance on appointments, billing, and hospital services.
• Coordinated patient registration with 90%+ record accuracy and reduced wait time complaints.
• Resolved patient and visitor concerns promptly, supporting improved satisfaction and smooth hospital operations.

Restaurant Hostess - Freshforte - Lagos State, Nigeria

(2018-06 - 2018-12)

• Welcomed guests as the first point of contact, setting a warm tone for the dining experience.
• Coordinated reservations and table flow, acting as the bridge between guests and service staff to keep service running smoothly.
• Handled guest concerns and special requests with calm professionalism, turning moments into reasons for repeat visits.

National Youth Service Corps Member - Ministry of Tourism - Ibadan, Oyo State, Nigeria

(2017-06 - 2018-05)

• Assisted in planning 5 cultural events that attracted 2,000+ attendees
• Designed brochures and guided 30+ tours that increased public engagement with tourism initiatives by 25%
• Prepared official correspondence and reports for tourism development projects

Front Desk Agent & Sales Executive - Pearlwort Hotel and Suites - Ikeja, Lagos State, Nigeria

(2017-01 - 2017-05)

• Processed 200+ check-ins and reservations with 100% payment accuracy
• Resolved guest concerns within 24 hours, maintaining 95% satisfaction rating
• Coordinated housekeeping, maintenance, and food service to uphold quality standards
• Advised guests on local attractions, contributing to 20% repeat booking rate

Teacher - Emman Fortunate Nursery & Primary School - Lagos State, Nigeria

(2009-01 - 2011-12)

• Taught classes of 25-30 students across English, Mathematics, and Social Studies
• Created lesson plans that encouraged critical thinking and group collaboration
• Tracked academic performance and offered individualized support that helped struggling students improve grades by average of 15%

Bachelor of Science (B.Sc.) - Hospitality and Tourism - Federal University of Agriculture, Abeokuta (2016)