Joseph Urama

Economics graduate with experience in sales, insurance, taxation, and business management. Skilled in customer acquisition, digital marketing, SEO, Meta Ads, Google Business Profile, website and social media management. Proven administrative, communication, and customer relationship skills, with proficiency in Microsoft 365, E-Commerce, and CRM systems. A hardworking, organized, and results-driven professional committed to business growth and excellent service.

Business Manager at Flawless Ivy Cosmetics Outlet (2024-03 – Present)

• Manage the daily operations of the cosmetics outlet.
• Develop and implement sales and marketing strategies to increase revenue.
• Supervise inventory, stock control, and supplier relationships.
• Lead digital marketing campaigns, including Meta Ads and SEO.
• Manage the company's website, social media platforms, and Google Business Profile.
• Build and maintain relationships with customers, distributors, and resellers.
• Analyze sales performance and prepare business reports.
• Oversee administrative activities and ensure excellent customer service.
• Increased business revenue to over ₦40 million within the first 16 months through effective sales, digital marketing, and customer relationship management.

Financial Advisor at Tangerine Life Insurance (2022-02 – 2022-10)

Commission-based

• Educate prospective clients on life insurance products and benefits.
• Sourced prospective clients through online and offline channels.
• Referred qualified leads to senior advisors for policy processing.
• Explain available insurance options to help clients make informed decisions.
• Provided clients with office directions, contact details of senior staff, and other relevant information to support their onboarding.

B.Sc. in Economics – University of Nigeria, Nsukka (2013-07)