Fleet Supervisor at Loha Mobility (Carloha Limited) (2025-01 – Present)
- Ensure fleet safety by implementing regular vehicle inspections.
- Assist in recruitment process of drivers, ensuring only qualified individuals were brought onboard.
- Implemented new tracking system to improve real-time logistics information.
- Trained drivers in safe and efficient driving techniques, promoting a culture of safety within the team.
- Collaborate with other departments to synchronise operations and achieve organisational objectives effectively.
- Maintain vehicle logs, ensuring accurate record-keeping practices were upheld across the fleet operation.
ERP Officer at M&G Stationery (2024-01 – 2025-01)
- Analyzing SAP ERP data to identify trends, risk and opportunities for process improvement.
- Maintained clear and accurate documentation for all warehouse ensure all paper work is filed and stored properly.
- Monitoring data accuracy and ensuring real-time visibility of stock levels.
- Generate periodic from SAP ERP to support decision-making in procurement and warehouse management.
- Worked with procurement, sales and customer service teams to ensure smooth and seamless operations.
Research Assistant (Remote) at Mystr33t (2021-01 – 2023-01)
- Conduct statistical analyses of data.
- Preview print and online resources to gather information.
- Create presentation slides, and questionnaires to help researchers present findings.
- Manage and respond to project related mails.
- Maintain accurate records of questionnaires, safeguarding the confidentiality of subjects, as necessary.
- Collect and analyze data using Microsoft Excel and Power Bi.
Assistant Operations Manager at Espreza Limited (2017-01 – 2021-01)
- Managed stock control and inventory.
- Reviewed workloads and manpower to ensure targets are met.
- Supported the CEO and executive team's vision process ideals.
- Documented procedures for third party monitoring.
- Ensured that health and safety regulations are followed.
- Ensured staff working on processes are happy and operating efficiently.
- Supported all functions of the business to work together.
Customer Relations Officer at CleanAce Solutions Limited (2015-01 – 2017-01)
- Consistently improved customer satisfaction through expert resolution of conflicts, issues and concerns.
- Promptly responded to general inquiries from staff, and clients via telephone, mail, and e-mail.
- Cross trained and provided back-up for other customer service representatives when needed.
- Excelled in exceeding daily sales, cash, booking and tagging target.
- Evaluated customer feedback and incorporate process improvement.
- Performed data entry and retrieval with software such as Microsoft Office (Word, Excel) and CRM software (Echelon).
- Provided proper refund and compensations to customers on time.
- Maintained complete and accurate customer correspondence data.
- Participated in various business meeting for customer care service.
Retail Marketing Officer at Union Bank of Nigeria PLC (2014-01 – 2015-01)
- Customer acquisition via the sale of the bank retail products.
- Driving liability balance of accounts opened through excellent service delivery.
- Ensured customers apply for our electronic product.
- Cross sell other bank product and services to customers acquired.
- Participated in market storms, events and outdoor marketing.
- Provided leads for branches and supervisors to enable the development of key relationships.
- Ensured consistent high-quality service delivery to customer.
- Provided daily sales report to the branch and sales supervisor.
