CUSTOMER SERVICE SPECIALIST
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Helpful and detail-oriented customer service specialist with experience supporting customer inquiries, service documentation, complaint resolution, and follow-up communication.
Customer Service Specialist - Eastline group
(2024-01 - 2025-12)
Respond to customer inquiries, document service cases, resolve basic complaints, update client records, and coordinate follow-up support.
Client Care Assistant - Core Solutions
(2021-01 - 2022-12)
Handled phone and email requests, organized customer notes, assisted support teams, and helped maintain customer satisfaction records.
Reception Support Intern - Ikeja, Inc.
(2022-01 - 2024-12)
Answered calls, welcomed visitors, scheduled appointments, updated files, and supported daily front desk service tasks.
Diploma - Business Communication - Enugu state university (ESUT)
