Juliet

Product and operations professional with experience leading digital product implementation, customer experience strategy, and cross-functional teams within fintech and financial services. Proven ability to translate business needs into practical technology solutions, improve operational efficiency, and deliver customer-focused products. Skilled in product lifecycle management, stakeholder collaboration, and data-driven decision making.

Senior Product Manager - Atutechs Corp

(2025-10)

• Lead the end-to-end implementation of enterprise software solutions for clients across multiple industries.
• Work closely with engineering, design, and client stakeholders to translate business needs into scalable product solutions.
• Improved implementation timelines by streamlining onboarding and deployment processes.
• Conduct product discovery sessions and needs assessments to ensure solutions align with client operational workflows.
• Manage product lifecycle activities including requirement gathering, testing, deployment, and post-launch improvements.

Product Manager - Guaranty Trust Bank

(2023-09 - 2025-10)

• Worked with teams across operations, product, and customer service to improve how customers experienced banking services.
• Helped identify customer pain points and turned them into ideas for product and service improvements.
• Set up simple tracking systems to monitor performance and make sure customer issues were resolved faster.
• Reviewed customer feedback and service data regularly to spot trends and suggest practical improvements.
• Supported and guided team members to ensure smooth delivery of day-to-day customer-facing services.

Associate Product Manager - Access Bank PLC

(2022-11 - 2023-11)

• Supported the rollout of digital banking products from planning through launch.
• Helped write product requirements and user stories to guide design and development teams.
• Worked closely with marketing, sales, and tech teams to make sure products were well-positioned for customers.
• Looked at customer feedback and product performance to understand what was working and what needed improvement.
• Assisted in improving product adoption by supporting go-to-market activities and customer engagement efforts.

Project Manager - Enadot Solutions

(2020-11 - 2022-10)

• Managed multiple software development projects from planning through delivery.
• Coordinated cross-functional teams including developers, designers, and product stakeholders.
• Ensured projects were delivered within agreed timelines and budgets.
• Facilitated project meetings, progress tracking, and client reporting.

MBA - Finance & Investment

BSc - Estate Management - Enugu State University, Nigeria