Justina Michael-Takure

Experienced Property and Operations Management Professional with over 10 years of experience managing residential and commercial facilities. Skilled in overseeing building operations, maintenance coordination and vendor management. Proven track record in optimizing facility performance, reducing operational costs, improving occupancy rates, and ensuring efficient service delivery. Adept at managing multiple sites, supervising teams, and maintaining high standards in facility operations.

Property Operations Manager - Lenox Development Enterprise - Abuja

(2018-11 - 2026-02)

Managed end-to-end property operations across residential and commercial assets, ensuring optimal functionality, safety, and service delivery.

• Oversaw daily facility operations including electrical, plumbing, and general building systems.
• Coordinated preventive and corrective maintenance to minimize downtime and ensure asset longevity.
• Supervised vendors, contractors, and maintenance teams, ensuring adherence to service level agreements.
• Conducted routine facility inspections to identify and resolve maintenance issues proactively.
• Managed utilities (power, water, diesel) and ensured efficient usage and monitoring.
• Ensured compliance with health, safety, and environmental regulations.
• Handled incident reporting and emergency response coordination.
• Managed tenant complaints related to facility issues and ensured timely resolution.
• Prepared facility reports, maintenance logs, and operational updates.
• Supported rental administration and ensured facility readiness for occupancy.
• Achieved 100% occupancy within 2 months by improving facility conditions and readiness.
• Reduced operational inefficiencies, contributing to a 20% increase in profit margins.
• Improved response time to maintenance issues, increasing tenant satisfaction and retention.

Administrative Manager (Facility & Operations Support) - DFM HOME CONSULTANTS LTD - Abuja

(2013-12 - 2018-06)

Supported facility and property operations through administrative coordination, vendor management, and maintenance oversight.

• Coordinated facility maintenance and ensured timely resolution of technical issues.
• Managed vendor contracts, service agreements, and contractor performance.
• Supported facility inspections and compliance checks.
• Assisted in budget tracking and operational cost control.
• Prepared reports on facility operations and maintenance activities.
• Coordinated property readiness for sale, rent and occupancy.

Customer Relations Personnel - DFM HOME CONSULTANTS LTD - Abuja

(2012-08 - 2013-12)

• Managed service requests and facility-related complaints.
• Coordinated issue resolution with maintenance teams.
• Maintained client records and service documentation.
• Supported delivery of high customer service standards

Project Management Certification - Project Management - TS Academy UK (2026)

Bachelor of Arts (B.A.) - Public Administration - University of Abuja (2014)

Diploma - Communication Studies - Lagos State University (2008)