Justine
Data Analyst
Talent
UyoMember since July 6, 2026
Customer SupportCustomer SatisfactionCommunity SupportCommunity EngagementRemote CollaborationZendeskIntercomSlackMicrosoft TeamsExcelData Validation
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Customer SupportCustomer SatisfactionCommunity SupportCommunity EngagementRemote Collaboration
About
Detail-oriented Data Analyst with a solid foundation in Statistics and a robust technical toolkit, including Python, SQL, Excel, and Power BI. Passionate about transforming complex, raw data into clear, actionable insights that drive strategic decision-making. Proven ability to clean datasets, identify key trends, and collaborate across teams to improve operational efficiency. Committed to delivering high-quality analysis that supports business growth.
Experience
Data Analyst / Business Insights Associate - GadgetshubNG
(2022-01)
- Analysed customer transactions, sales trends, and support enquiries using Excel and Python to identify patterns and operational improvements.
- Cleaned and structured raw business datasets for easier reporting and analysis.
- Generated weekly performance insights that supported decision making for sales and customer support teams.
- Investigated recurring customer issues and used data findings to recommend improvements.
- Communicated insights clearly to both technical and non-technical stakeholders.
Data & Operations Support Assistant - Intext Home Options Ltd
(2018-01 - 2019-12)
- Maintained structured datasets and operational records to ensure data accuracy.
- Assisted in preparing internal reports and summaries for management.
- Performed data validation checks that reduced inconsistencies in company records.
- Organised and documented operational data for improved accessibility.
Education
Bachelor of Science (BSc) - Statistics - Akwa Ibom State University (2023-12)
Skills
Data Analyst
