Kafilat Akinwunmi

Goal-oriented, results-driven professional, seeking a position that offers both challenges and growth opportunities. Passionate about providing exceptional customer service and driving organizational success.

Collection Specialist - Emtills Solution

(2024-05)

• Interview applicants to determine loan needs, explain different loan products and guide customers through the allocation process.
• Provide personalized customer experience and improve satisfaction
• Maintain a clean and well-organized center with operational equipment
• Prepare and present regular performance and feedback reports to management
• Monitor KPIs such as customer satisfaction, attendance, and sales conversions

Journalist - The Sun Publishing Limited

(2022-01 - 2023-12)

• Research topics, find leads and attend press conferences and traveling to breaking news scenes
• Prepares regular interview report to management.
• Gather and analyses new stories to ensure accuracy and fairness before publication
• Collaborating with photographers, videographers and editors to produce final stories
• Ensures all products and services complies with internal policy.
• Writing, editing and delivering new stories within specified deadline.

Production Assistant - African Independent Television (AIT) - Alagbado, Lagos

(2019-09 - 2020-06)

• Prepare call sheet, distribute script to ensure efficient production
• Collaborate with production management to drive performance improvements
• Acting as a liaison between department (sound, lighting, wardrobe) ordering caring and arranging transportation.
• Contribute to initiatives aimed at boosting audience understanding of news.
• Prepare daily shift reports and assess operational processes
• Assist with timing during live recordings, cueing and managing audience/extras.
• Logging footage and organizing production assets

B.Sc. - Mass Communication - Olabisi Onabanjo University, Ago-Iwoye (2017-01)

Senior School Certificate Examination (SSCE) - Government Secondary, Odenigida, Nasarawa (2013-01)

First School Leaving Certificate (FSLC) - Elizfield Primary School, Lagos (2002-01)