Kalu Eke

Dynamic and results-driven Microsoft Dynamics 365 Business Central Techno-Functional Consultant with 7+ years of ERP experience, delivery across full project lifecycles implementations, stakeholder workshops, across Finance, Procurement, Inventory and Manufacture domains. Strong expertise in functional consulting, system design, configuration, testing, and user training.

Microsoft

Certified (NAV/BC) with proven delivery experience in professional services. Adept at project management and cross-functional collaboration to deliver tailored Business Central solutions that meet client business goals.

D365 Techno-Functional Consultant - Square One Ceilings - Missouri, USA

(2024-11)

• Designed and delivered financial and inventory reports using RDLC and Power BI to support business decision-making.
• Developed and deployed customizations and extensions in AL programming to meet unique business requirements.
• Designed and executed system integrations using REST APIs, enhancing cross-platform functionality and data flow.
• Documented business and technical processes to ensure seamless knowledge transfer across teams.
• Independently managed client implementation phases, ensuring scope alignment and timely delivery.
• Developed PowerApps for Construction, distribution and service Management.
• Handled data Migration from QuickBooks Online to Business Central.

D365 BC/NAV, PowerApps, power Automate Technical Training and Upskilling - Self-directed Training

(2024-02 - 2024-11)

D365 BC/NAV Functional Consultant | Support Contractor - Calsoft Systems - California, USA

(2022-10 - 2024-02)

• Delivered user training, go-live support, and change management to ensure successful system adoption and continuity post-implementation.
• Developed custom reports and assisted clients to manage and create Jet reports.
• Collaborate with Calsoft team members and contractors as needed to achieve client goals.
• Provide advanced technical Migration from Lagacy Systems like Microsoft Dynamics GP, NAV, and D365 Business Central clients.
• Led data migration and upgrade projects from Microsoft Dynamics GP to D365 Business Central, including master data mapping, historical transaction import, and reconciliation testing.
• Troubleshoot, analyze, and resolve escalated ERP issues efficiently and accurately.
• Stay current on Microsoft ERP updates and industry trends.

Microsoft Dynamics 365 Business Central Subject Matter Expert | Functional Consultant - Tek Experts

(2021-12 - 2022-12)

• Managed cross-functional teams to deliver Business Central solutions aligned with client goals.
• Coordinated system upgrades and implemented custom workflows, leveraging Power Automate for automation.
• Conducted user acceptance testing and resolved escalated technical issues.
• Created comprehensive technical documentation, enhancing the knowledge base for internal teams.
• Provided technical coaching and mentorship to enhance team expertise in Business Central operations.
• Developed custom modules using AL programming and integrated Business Central with third-party systems.
• Delivered functional and technical specifications to developers for advanced customizations.
• Optimized system performance by troubleshooting SQL queries and addressing performance bottlenecks.

Microsoft Dynamics 365 Business Central Technical Support Engineer 2 - Tek Experts

(2020-10 - 2021-12)

• Served as the primary contact for CSP partners, providing technical support for Business Central configurations and integrations.
• Resolved critical incidents affecting Business Central environments, collaborating with DevOps teams to implement fixes.
• Designed and implemented custom APIs to enhance system interoperability.
• Ensured compliance with security and regulatory requirements during system implementations.

IT Solution Specialist - Dragnet Solution Limited

(2019-07 - 2020-09)

Technical and Administrative Support Specialist - MWT

(2017-11 - 2019-07)

Bachelor's degree - engineering - Michael Okpara University of Agriculture