Kasim Jelila
My personal abilities
Hire this person
Send a job offer directly to this candidate
About
My name is Kasim Jelila Confidence, I'm a graduate of Mass Communication from Edo State University Uzairue, I have 2 years experience as an Administrative Assistant from the small and medium enterprises development agency of Nigeria and my skills in Customer Service.
My internship experience at the Stars Group been a Customer Service Representative for an Affiliate Marketing Agency allowed me to apply my theoretical knowledge in a practical setting, where I successfully satisfy customer interest and expectations.These experiences have honed my abilities and I am eager to leverage them.
I have the Ability to mitigate risk, Losses or wastages in the course of carrying out any task.
God fearing, humble honest and hardworking
Leadership oriented
Quick to learn, think critically and easily brings up good ideas as possible solution to problems.
Have very good communication skill and a very presentable oratory.
Well versed in Telecommunication and online correspondence
Precise and Industrious personnel
Advanced Computer Literate Microsoft word, power point presentation and excel.
Familiar with modern Technologies and software, multi-tasking motivated.
Experience
LA BEUNA VIDA THE STARS GROUP
WURNO PLAZA ,IBRAHIM WAZIRI CRESCENT APO ROAD GUDU
NOVEMBER 2022 To FEBRUARY 2024
CUSTOMER CALL REPRESENTATIVE
- Managing large amounts of inbound and outbound calls
- Ensuing call center scripts when handling different topics
- Identifying customers needs,
- Clarify information ,
- Research every issue and providing solutions.
NATIONAL YOUTH SERVICE CORPS THE SMALL AND MEDIUM ENTERPRISES DEVELOPMENT AGENCY OF NIGERIA
35, PORT HARCOURT CRESCENT, OFF GIMBIYA STREET, AREA 11, GARKI ABUJA.
DECEMBER 2021 to NOVEMBER 2022
ADMINISTRATIVE ASSISTANT
● Organize office and assist associates in ways that optimize procedures
● Sortanddistributecommunicationsinatimelymanner
● Create and update records ensuring accuracy and validity of information
● Scheduleandplanmeetingsandappointments
● Monitorlevelofsuppliesandhandleshortages
● Resolve office-related malfunctions and respond to requests
Education
B.sc in mass communication
