Kazeem Suleiman
FIELD SUPPORT OFFICER
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About
My mission in any organization I find myself is to acquire a meaningful and challenging position and also to contribute in productivity and effective result based on relationship between our customers and organization, as a research policy, business development, new market trend through accelerating growth and achieving desire sales, gain exposure across Commercial banks, Fintech companies, government and private sectors.
Experience
FIELD SUPPORT OFFICER - FIRST BANK OF NIGERIA PLC
(2023-01 - 2025-12)
- ONBOARDING, REACTIVATION AND RETRIEVING OF POS
- Promote firstmonie service pos and attract new customers
- Operate firstmonie pos terminal and other approved transactions channel
- Maintained high-quality loan books by conducting through KYC and financial analysis to minimize NPLs
- Increase branch liquidity by generating over 50 million in new deposits through targeted marketing of savings and fixed-deposit account
- Conducted weekly research providing insights that led to the refinement of the bank productivity
WEALTH MANAGEMENT EXPERT/INVESTMENT ADVISOR/TELESALE SPECIALIST/CUSTOMER SUPPORT - CREDNET TECHNOLOGY (CREDPAL)
(2021-01 - 2023-12)
- Understanding clients financial goals, expanding client base, financial planning and investment recommendations
- Guiding clients through various financial milestones such as retirement planning, tax optimization, estate planning and risk management
- Reach out to potentials clients through cold calls, track and document calls with pre-written scripts, presenting products or services to the clients, closing deals, and maintaining cordial customers relationships
- Answer customers questions and address any concern they may have
- Maintain accurate records off all interactions with customer in the CRM
BUSINESS DEVELOPMENT - CLAN AFRICA FINANCIAL TECH LIMITED
(2019-01 - 2021-12)
- Fund Mobilization (Investment)
- On boarding customers on BNPL (BUY NOW AND PAY LATER)
- Call/Message prospective customers for investment
- Proof of Fund (POF) Loans (Personal & Business)
- Building clients relationship through contact and customer service
- Focus channel on POS,PAYROLL,SCHOOL,IMPORT,ONLINE & OFFLINE
- Connecting consumers with bank to power their purchase transaction
FIELD OFFICER - IKEJA ELECTRIC PLC
(2017-01 - 2019-12)
- Identification and escalation of energy theft from the meter
- Identification and escalation of free rider's customers using energy without bill within the network
- Identification and registration of new customers not on the database
- Use of GIS collector to update and register customer's information on the databa
Education
Bsc (Hons) - Political Science - University Of Lagos, Akoka, Yaba, Lagos State (2014-01 - 2014-12)
SSCE - Comprehensive Science Secondary School, Suleja Niger State (2006-01 - 2006-12)
Nur/Pry - Aderoju Model School (2000-01 - 2000-12)

