Front Office Manager
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I am dedicated and diligent in my work and open to learn new skills. I have a sound academic - level understanding in Secretarial Duties and Administration. My expertise lies in coordinating and leading administrative and operational functions for senior-level staff. Backed by superior communication and multitasking capabilities, I excel at providing exceptional organizational and time-management skills and driving optimal office efficiency and success.
Highlights of my experience include…
Overseeing scheduling, meeting coordination, calendar management, travel arrangements, budgeting, project management, and records maintenance, ensuring adherence to organizational procedures and policies to ensure outstanding productivity and performance.
Interacting effectively with cross-functional departments to streamline operations and achieve business success in fast-paced environments.
Balancing multiple tasks within deadline-driven atmospheres while providing top-level customer service and maintaining strict attention to detail.
Oversees that the business makes exceptional profits through revenue generation;
Prepares budget for front office operations;
Prepares and reconcile daily, weekly and monthly sales figures for senior management;
Compile occupancy reports and financial information for the General Manager;
Trains, cross- trains and retrains all front office personnel;
Maintain working relationships and communication with all departments and units;
Verifies that accurate room status information is maintained and properly communicated;
Reviews front office log book and guest feedback forms on daily basis;
Handle complaints and specific customer requests;
