Kerenku Jennifer

An organized and results-oriented graduate with a Bachelor's degree in Chemistry and a strong academic background, excellent communication and analytical skills. Experienced in customer service and graduate assistant roles. A culinary professional with expertise in managing kitchen operations, food safety and creative recipe development through four years experience as a baker and pastry chef.

Proven ability to handle responsibility and adapt to varied challenges. Committed to continuous learning and maintaining excellence in a fast paced, growth-oriented environments.

Inventory Officer/Storekeeper - TRUST LOGISTICS MAKURDI - Makurdi, Nigeria

(2025-01)

• Received incoming goods and checked them against delivery notes, purchase orders and invoices to ensure the correct quantity and quality were supplied.
• Organized and stored goods properly in the warehouse for easy identification, access and safe storage
• Monitored stock levels regularly to prevent shortages, damage or loss and notify management when items need to be reordered.
• Kept accurate records of goods received, issued, returned and remaining in stock
• Released good to authorized delivery personnel and approved requests and ensured all stock movements are properly documented.

National Youth Service Corps (NYSC) – Academic Assistant - FEDERAL UNIVERSITY LAFIA - Lafia, Nigeria

(2023-01 - 2024-12)

• Assisting Lecturers with tasks such as marking, recording exam scripts and conducting students consultations.
• Holding regular office hours to meet with students, review course materials and provide academic support
• Performing lab work, field data collection and organizing research materials and proposals
• Invigilating examinations and ensuring compliance with university regulations

Bakery Assistant - MARY SUGAR-CRAFT BAKERY - Makurdi, Benue State, Nigeria

(2022-01 - 2023-12)

• Assisted in the preparation and baking of bread, pastries, and other bakery products in accordance with standard recipes.
• Operated and maintained bakery equipment such as ovens and mixers while adhering to safety guidelines.
• Ensured strict compliance with hygiene, sanitation, and food safety standards at all times.
• Packaged, labelled, and displayed baked goods to enhance product presentation and sales
• Provided courteous customer service, including order handling and responding to customer inquiries

Customer Service Representative - CENTURY 21 FREEDOM GROUP INTERNATIONAL

(2020-01 - 2021-12)

• Delivered professional and courteous customer support through in-person, phone, and digital communication channels.
• Responded promptly to customer inquiries, complaints, and service requests while ensuring customer satisfaction.
• Maintained accurate records of customer interactions, transactions, and feedback.
• Resolved customer issues efficiently by identifying needs and providing appropriate solutions.
• Collaborated with team members to improve service quality and meet organizational targets.

Pastry Chef - SYMBOLS CUISINE MAKURDI - Makurdi, Nigeria

(2018-01 - 2019-12)

• Prepared and produced a variety of pastries, desserts, cakes, and baked goods in line with standard recipes and quality standards.
• Developed and decorated pastries to ensure excellent presentation and consistent taste.
• Managed ingredient preparation, portion control, and inventory to minimize waste and ensure freshness.
• Ensured strict adherence to food safety, hygiene, and sanitation regulations.
• Maintained and cleaned kitchen equipment while working efficiently in a fast-paced environment.

Bachelor of Science (B.Sc.) - Chemistry - Benue State University, Makurdi (2021-12)

Senior Secondary Certificate Examination (SSCE) - Queen of the Rosary Secondary School (2014-12)

First School Leaving Certificate (FSLC) - Golden Key Nursery and Primary School (2008-12)