Lustre Chinwendu

Results-driven customer service and sales professional with proven experience in retail and hospitality environments. Skilled in customer engagement, sales growth, and team collaboration. Committed to delivering excellent service and driving business performance.

Sales Associate - Sundry Market (Market Square)

(2025-01 - 2026-12)

• Delivered excellent customer service and resolved issues promptly
• Managed transactions efficiently using POS systems
• Maintained store displays and inventory for optimal presentation

Skills Trainer / FOH Sales Associate / Cashier / Host / Chef - Food Concept Plc (Chicken Republic)

(2021-01 - 2024-12)

• Trained staff on customer service techniques, improving satisfaction by 20%
• Consistently met sales targets, contributing to 15% revenue growth
• Implemented upselling strategies to increase average transaction value

Customer Service Representative - Nne Beads and Accessories

(2018-01 - 2020-12)

• Resolved customer complaints, achieving 95% satisfaction rate
• Handled transactions and promoted products to boost sales

BSc - Business Administration - Nnamdi Azikiwe University, Awka