Records Management Officer - Secure Record Management Solution - Victoria Island, Lagos
(2023-04)
- Performing multifaceted functions including, converting hard document to soft copies, sorting and renaming of documents, managing inventory and indexing records to the company server.
- Facilitating development of electronic records archives to deal with the challenges of preserving and allowing access to electronic records.
- Appraising, processing, and preserving permanent records and valuable documents.
- Effectively communicating issues that may impact safety, customer satisfaction, productivity and other standards to management.
- Conducting regular audits of records and documents to identify inconsistencies, gaps, and areas for improvement.
- Proactively identified and resolved inconsistencies in records, resulting in improved data quality and reliability.
- Maintained strict confidentiality with sensitive information, financial documents, records and personal matters.
Research and development Intern - Promasidor Nigeria Limited - Isolo, Lagos
(2018-01 - 2018-12)
- Providing clerical, research, administrative support functions.
- Assisting in market research activities, including analyzing customer needs, competitive landscape, and market trends to identify potential product opportunities.
- Collaborating with cross-functional teams, such as production, design, and marketing, to gather requirements and translate them into product features and specifications.
- Contributed to the analysis of product performance and metrics, providing recommendations for quality control, product enhancements or modifications based on data insights.
- Assisting in conducting customer surveys and feedback sessions to gather insights for product validation and refinement.
- Present at review meetings geared toward feedback/ decision making.
Class Teacher - Rescue Nursery And Primary School - Itire, Surulere, Lagos
(2012-03 - 2013-11)
- Coordinating and directing all academic activities in line with government standards, taught classes, supervised exam and collated results.
- Utilized various teaching strategies and techniques to cater to diverse learning styles and abilities within the classroom.
- Assist in preparing and coordinated students for inter school competitions.
- Built students' ability to work collaboratively with others.
- Established a positive and inclusive classroom environment, promoting student participation and fostering a love for academics.
- Assisted Head teacher and other senior staffs in planning, organizing and performing multifaceted school functions.
Front Desk Officer - Royal Specialist Hospital - Aguda, Surulere, Lagos
(2011-02 - 2012-12)
- Greeted and welcomed patients, visitors, and staff, answering enquires physically and on the telephone, directing calls accordingly and providing a friendly and professional first point of contact at the front desk.
- Scheduled and coordinated patient appointments, procedures, and consultations, communicate with patients and visitors, and effectively managing conflicting priorities.
- Managed and supervised cleanliness of the reception area and ensures office supplies are always available for use.
- Verified patient information, collected necessary documents, and entered accurate data into the electronic health records (EHR) system.
- Assist in receiving payments, issues receipts and ensure accounts are balanced daily
- Entering and managing payment records in paper and electronic formats.
- Resolving customer's complaints while identifying problems and taking appropriate corrective actions.
- Coordinated with medical staff and other departments to ensure smooth patient flow and efficient communication regarding scheduling changes or emergencies.
