Mariblair Deke

HR Generalist with strong expertise in directing end-to-end HR functions, Strategic Business Partnering, Relationship Management, Talent Management, and Organisational Development. Proven experience leading HR projects and work streams focused on strengthening organisational effectiveness, employee engagement, workforce alignment, and high performance. Skilled in designing and implementing practical HR strategies and frameworks that align people and talent management practices with business objectives, while partnering with business leaders to optimize talent, improve performance, and support sustainable organisational growth.

Human Resources Executive - Kaiglo Stores Limited - Lagos, Nigeria

(2024-03)

Kaiglo is a Nigerian e-commerce technology company and online marketplace that connects shoppers with a wide range of products from vendors, offering affordable deals, convenient shopping, and delivery across Nigeria.

Joined Kaiglo Stores

Limited, a fast-growing Nigerian e-commerce company, as a Human Resources Executive, responsible for managing and supporting the delivery of core HR functions across the organisation. Provide strategic and operational HR support to management and employees, talent acquisition, employee relations, performance management, compliance, employee engagement, training and development, HR administration, and workforce planning. Collaborate with management and team leads to identify workforce needs, resolve employee-related matters, strengthen accountability, and implement HR processes that support business objectives. Provide HR advisory support across the employee lifecycle, ensuring that people practices, policies, and processes remain aligned with organisational goals and company culture.

• Strengthened HR processes and documentation by developing and improving HR policies, SOPs, employee documentation, and performance management processes.
• Improved recruitment effectiveness by expanding candidate sourcing channels, implementing structured recruitment and screening processes across multiple departments.
• Successfully recruited key talent across commercial, customer service, logistics, media, technology, and other operational functions to address critical workforce gaps.
• Introduced structured KPI and performance management processes, providing clearer expectations, accountability, and performance tracking across teams.
• Implemented Performance Improvement Plans (PIPs) for underperforming employees, creating structured opportunities for improvement while maintaining performance accountability.
• Improved employee engagement and communication through structured employee feedback, engagement initiatives, and closer collaboration between HR, management, and employees.
• Strengthened attendance and workplace compliance through clearer communication of expectations, documentation and team-level accountability mechanisms.
• Supported management in resolving sensitive employee relations and performance issues, balancing employee welfare with organisational expectations and business needs.
• Improved onboarding and employee integration processes, ensuring new employees had clearer expectations around their roles, policies and organisational culture.
• Provided HR support during organisational changes and operational challenges, helping management maintain workforce stability and continuity.

Human Resources Consultant - Kärcher German Technology - Lagos, Nigeria

(2026-02 - 2026-05)

At Kärcher, I drive HR and talent strategy to support business growth and operational efficiency. I have led end-to-end recruitment for key roles, including showroom sales/customer service staff, drivers, social media managers, business developers (Somfy & DAB lines), showroom managers, and merchandisers—significantly strengthening front-line and commercial operations. I also improved core HR structures, including SOP's, the employee handbook, and Performance Improvement Plans (PIPs), bringing clarity, accountability, and standardization to operations.

Additionally, I partner with leadership to address workforce gaps, improve role alignment, and build a more performance-driven culture—ensuring the right people, processes, and structure are in place to scale effectively.

Human Resource and Admin Manager - Muskman Cosmetics and Toiletries (Glamgals Makeup Company) - Lagos, Nigeria

(2023-05 - 2024-01)

Managed Brand Ambassadors (BA) performance appraisal systems, enforced HR policies and compliance with labour laws, handled employee relations and disciplinary processes, supported finance operations, and strengthened communication between management and staff while demonstrating strong leadership and interpersonal skills.

Human Resource Manager - Best Financial (ICREDIT) - Lagos, Nigeria

(2020 - 2023)

Managed end-to-end HR functions including recruitment, onboarding, workforce planning, payroll administration, and employee relations, while driving staff engagement, performance management, and training initiatives to enhance productivity and organizational effectiveness.

HR Officer - Isurf Global Limited - Lagos, Nigeria

(2019 - 2020)

Isurf Global Limited is a Nigerian business-services company that provides recruitment, consulting, and workforce-related solutions, with experience supporting organisations and financial-service businesses.

• Proactively secured a new client for iSurf Consulting, successfully positioning the company as the client's preferred consulting agency without being assigned to pursue the opportunity.
• Managed key client accounts, including OPay Digital Services (Blue Ridge), Best Financial (i-Credit), O-List, and Opera Ads Opebi.
• Designed and implemented HR programs and policies covering employee training, compensation structures, benefits packages, incentive schemes, and new-hire orientation.
• Supervised recruitment activities, including job interviews and exit surveys, while ensuring compliance with HR best practices.
• Coordinated end-to-end employee onboarding, including background screening and reference checks.
• Managed payroll administration, ensuring accurate tax remittances, regulatory compliance, attendance tracking, and HMO benefits administration.

Administration Manager - OMOALATA - Lagos, Nigeria

(2017 - 2018)

OmoAlata is a Nigerian food processing startup founded by Kasope Ladipo-Ajai that hygienically blends, parboils, and packages local pepper mixes and spices to make traditional cooking faster and easier.

• Boosted sales tracking and record-keeping with the use of the Wave app for invoicing
• Marketed OmoAlata to my contact base, improving sales by 20% weekly
• Received orders, ensured they were delivered, and encouraged customers to share feedback by word-of-mouth marketing
• Advised on the referral code with a discount for customers who mentioned an existing customer's name when purchasing.
• Built good customer retention and provided good customer service, which led to return customers
• Attended to customers' queries
• Tracked sales with reports for managers based on sales made daily, weekly, and monthly

Bachelor of Business Administration (BBA) - Business Administration - Sikkim Manipal University – Distance Education (2012-05 - 2015-06)