Mary Otogo

I am a linguist, I can speak and understand English and French languages, I have the ability to learn fast and contribute to organizational growth.

Study Abroad Consultant / Customer Service Representative - Flywithdelight - Lagos (Remote)

(2021-09)

• Advise clients on admission requirements and options.
• Advise clients about educational opportunities, admission procedures, and financial assistance as appropriate.
• Facilitate the application process, ensuring timely submission of documents and follow-up with universities.
• Assist clients to apply to international schools.
• Respond to clients inquiries via phone and email, providing timely and accurate information.
• Resolve clients concerns and complaints in a professional and courteous manner.
• Collaborate with colleagues to achieve team goals, share best practices, and enhance customer satisfaction.

Content Developer - Robert&John ltd - Lagos (Remote)

(2021-03 - 2021-06)

• Conduct research on assigned topics, generating comprehensive factual content.
• Utilized exceptional writing, editing and proofreading skills to engaging error-free contents.

French Teacher - PrinceGrace International School - Calabar

(2019-09 - 2021-01)

• Developed pupil's abilities in reading, pronunciations and spellings through targeted practice and revisions.
• Maximized Pupils talking time in lessons through conversations to facilitate good pronunciations.
• Taught a class of 20 pupils.

Assistant French Teacher - Federal Polytechnic Staff Secondary School - Bauchi

(2018-10 - 2019-07)

• Developed and issued educational content including notes, assignments and tests.
• Allocated and graded homework, assignments and tests.
• Delivered instructions to each student by encouraging interactive learning.
• Taught a class of 38 students.

BA - French - University of Calabar (2017)

Diploma - Tourism Management - University of Calabar (2012)