Maryjane Ibemere

Customer-facing professional with several years of hands-on sales and brand-promotion experience gained at Chibeson Investment Limited, a family-owned distributor for Darling Nigeria and X-pression — managing customer orders, stock, pricing, and product promotion. Also experienced in front-desk and customer care operations at SystemSpecs Holdings Limited / Remita Payment Services Limited (RPSL). Comfortable building processes independently, communicating clearly across channels, and coordinating priorities without close supervision.

Holds a B.Ed. in English Language Education from the University of Nigeria, Nsukka.

Distributor Support at Chibeson Investment Limited (Present)

Distributor for Darling Nigeria & X-pression

• Handle customer orders and inquiries directly, ensuring accurate and timely fulfillment
• Manage stock and inventory levels to prevent shortages and overstocking
• Support pricing and sales conversations with customers and retail buyers
• Promote products directly to customers, building repeat business through personal outreach and word-of-mouth

Front Desk & Customer Support Officer at SystemSpecs Holdings Limited / RPSL (2026-03 – Present)

• Resolve customer inquiries and payment-related issues for Remita Payment Services Limited across phone and email, maintaining a calm, professional tone under pressure
• Manage front desk operations at SystemSpecs Lagos HQ — greeting visitors, screening calls, and directing inquiries
• Coordinate scheduling, reporting, and day-to-day office logistics, adjusting quickly when priorities shift

Virtual Support Specialist at Clems Integrated Services Ltd (2024-06 – 2025-12)

• Provided remote administrative and customer support, managing client communication and onboarding entirely online
• Worked directly with management to improve the client onboarding process, reducing confusion during setup
• Organized task distribution across a small team, keeping the group on schedule during high-volume periods

B.Ed. in English Language Education – University of Nigeria, Nsukka