Mathew Isaac

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in the store and customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

SALES REPRESENTATIVE at Climax lubricant company (2025-08 – Present)

• Developed strong product knowledge of lubricants and their applications.
• Demonstrated product features and benefits to potential clients.
• Managed inventory and ensure stock availability for customer orders.
• Engaged in regular communication with clients to address inquiries promptly
• Attended training session to stay updated on new products and industry trends.
• Processed customer orders efficiently using company software systems.
• Answered inquiries from prospective customers regarding features of products and services offered.
• Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
• Maintained accurate records of all sales and prospecting activities.
• Performed regular follow-ups with prospects to close deals in a timely manner.
• Created detailed reports on daily, weekly and monthly sales activity.

CUSTOMER SERVICE OFFICER at ACCESS BANK PLC (2024-10 – 2025-08)

• Assisted customers with account inquiries and transaction issues.
• Processed customer transactions efficiently and accurately.
• Resolved customer complaints through effective communication and problem-solving.
• Educated customers on banking products and services available.
• Maintained updated knowledge of banking policies and procedures.
• Documented customer inquiries and provided accurate information regarding products and services.
• Provided excellent customer service to resolve customer complaints in a timely period.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Developed strong relationships with customers and provided personalized assistance and support.
• Kept records of customer interactions and transactions, thoroughly recording details of inquiries.

SALES MARKETER at STANBIC IBTC BANK (2024-01 – 2024-10)

• Opening and managed account openings for new customers
• Introducing and updating of product and services for new and existing customer.
• Proper documentation and filing of customer account package.
• Collaborated with sales teams to create promotional materials and campaigns
• Participated in team meetings to discuss progress towards goals.

CLASSROOM/SUBJECT TEACHER at BEAUTIFUL ZION ACADEMY (2021-10 – 2022-09)

• Developed engaging lesson plans aligned with educational standards.
• Implemented diverse teaching strategies to accommodate various learning styles.
• Facilitated classroom discussions to encourage student participation and critical thinking.
• Assessed student progress through regular evaluations and feedbacks sessions.
• Organized extracurricular activities to promote student engagement and teamwork.
• Maintained a positive classroom environment the foster respect and inclusivity.
• Communicated regularly with parents regarding student progress and behavior.
• Managed classroom behavior by developing positive relationships with students while enforcing rules fairly and consistently.
• Engaged in professional development opportunities to stay current on best practices.
• Assisted in the organization of school events such as assemblies or school plays.
• Adapted teaching methods and instructional strategies to promote learning in students of differing skills levels.

Higher National diploma in Business Administration and management – Abubakar Tatari Ali polytechnic (2022)

National Diploma in business Administration and Management – Abubakar Tatari Ali polytechnic (2018)

National Examination council (NECO) – Ife community secondary school Abejukolo, Omala L.G.A (2015)