Mercy Udoma

Fraud and compliance professional with experience in customer identification and onboarding, deposit verification, transaction monitoring, fraud identification, investigation/mitigation, sanctions and adverse media screening. Skilled in using fraud detection tools to reduce fraud exposure, trace unusual patterns, optimise compliance workflows and resolve disputes.

Fraud and Compliance Analyst at Grey (YC W22) (2025-05 – Present)

• Conducted 200+ deposit verifications monthly, authenticating user-submitted payment evidence against internal risk standards to confirm legitimacy and prevent fraudulent credits.
• Detected and flagged suspicious or high-risk transactions through proactive investigation, contributing to a 37% reduction in potential fraud cases.
• Reviewed financial documents, including receipts, bank statements and supporting user data, to authenticate claims and prevent financial loss on disputed deposits.
• Streamlined user communication for documentation requests, reducing back-and-forth correspondence time by 43% and accelerating case resolution.
• Partnered with internal compliance and risk teams to resolve complex cases within 24–48 hours, consistently meeting service-level agreements on high-priority escalations.

Compliance Intern / KYC Analyst at Grey (YC W22) (2024-11 – 2025-05)

• Reviewed and verified 30,000+ client KYC documents against internal risk standards and global regulatory requirements, clearing files for onboarding or escalation.
• Optimised the KYC review workflow, reducing onboarding delays by 22% and lifting overall throughput on individual and business accounts.
• Assessed compliance risk on individual and business accounts, identifying potential fraud cases and routing them to senior compliance for further action.
• Conducted sanctions and adverse media screenings against OFAC, EU, UN and FATF lists, flagging high-risk individuals and entities for enhanced due diligence.
• Investigated suspicious activity using internal fraud detection tools and escalated cases with complete evidence packs to compliance officers.
• Recommended system and process improvements that raised workflow efficiency by 15% and collaborated with risk teams to refine fraud prevention rules and reduce false positives.

Legal Extern at Barinaada Legal (2024-07 – 2024-08)

• Drafted and reviewed 20+ contracts covering land transactions, partnerships and corporate agreements, ensuring clauses reflected client intent and regulatory requirements.
• Conducted legal research on case precedents, strengthening the arguments used in live client matters.
• Prepared legal memos and briefs summarizing case findings for startup founders and technology company owners.
• Supported permit and license documentation to ensure client transactions met applicable regulatory standards.

NYSC Legal Associate at Chaman Law Firm (2022-01 – 2022-10)

• Conducted legal research on compliance issues to ensure firm advice reflected applicable laws and regulations.
• Managed the firm's Google My Business presence, driving a 51% increase in client engagement through consistent posting and profile optimisation.
• Ran client interviews to gather facts for case preparation, producing structured intake summaries for supervising counsel.
• Supported property transactions, including land inspections and lease negotiations, ensuring due diligence steps were properly documented.

Barrister at Law in Law – Nigerian Law School (2024-01 – 2024-11)

Master of Laws in Law – Afe Babalola University (2022-09 – 2024-06)

Bachelor of Laws in Law – Joseph Ayo Babalola University (2016-10 – 2021-07)